Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.
Role description: Supports business transformation and end user satisfaction with Change Management for the roll out of Oracle major new modules or enhancements, and other EA projects, as well as EA End User communications.
Role accountabilities:
Collaboration:
- Collaborates and communicates with business leadership, Key Business Users, and End Users to ensure successful project implementations and service delivery.
- Proactively engages with Key Business Users to receive feedback, gauge satisfaction with Tower services, and address issues or concerns.
- Collaborates with User Enablement Manager to engage with Business Users to receive feedback, gauge satisfaction with services, and address issues or concerns.
Change Management:
- Play a key role in ensuring the change initiatives are executed and objectives are met on time
- Acts as a point of contact with business change teams to assess change needs and coordinate activities.
- Applies a structured process and set of tools, focusing on the people side of change, including changes to business processes, systems and technology, job roles and organizational structures.
- Creates transparency on the change readiness in the journey before go-live.
- Ensure clear communication for projects in regions.
Project Managament:
- Demonstrates a foundational understanding of project management principles, including the use of Stage gate processes to ensure structured progression and effective decision-making throughout change initiatives.
- Identifies, assesses, and manages risks associated with business transformation projects, proactively applying risk management techniques to support rollouts and continuous improvement.
Engagement:
- Manages engagement channels, utilising OGL to drive consistent stakeholder involvement.
- Monitors and analyses engagement levels across channels, adapting strategies to maximize participation.
Key shared accountabilities:
- Collaborates and supports the EA User Enablement Manager to work in Partnership with other Towers, Lanes, and teams to achieve goals and exceed business expectations.
- Identify the change activities in collaboration with central and regional team.
- Create transparency on the change readiness in the journey before go-live.
- Ensure clear communication about AW program in the region.
Qualifications & Experience:
- Minimum of 5 years’ experience managing large-scale, complex business transformation and communications programs or management consulting within a multinational engineering, professional services, or similar firm .
- Proven ability to initiate, manage and execute change activities using a structured methodology and set of tools, preferably PROSCI.
- Proven experience in managing large-scale, complex change programs, related to implementing ERP (preferably Oracle).
- Experience with transformational projects across a series of countries and culture.
- A solid understanding of how people go through change.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Join Arcadis. Create a Legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.
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