Description and Requirements
Basic Function:
Enterprise Risk Management
As an Risk Manager, you will be part of the India Risk function and would be responsible for providing oversight and risk advice from second line perspective to India Business on Non-Financial Risk (NFR) matters.
This role would assist in relaying the MetLife Enterprise framework to India Branch and oversee the application of and ongoing changes. Including the quality, transparency and accuracy Non-financial risk information and the effectiveness of risk mitigation activities.
This position is responsible for overseeing and managing company's Enterprise Risk Management, implementation, policies & and compliance efforts. This role involves ensuring that the organization complies with applicable data protection laws and regulations, safeguarding sensitive information, and promoting a culture of data privacy and security across all defined areas
- Establish, implement, operate, monitor, review, maintain and improve NFRM practices
- Test Controls/ mitigation put in place to manage risk
- Should have experience in managing Operational Risk for Technology services/ areas
- Take corrective and preventive actions, based on Governance structure
Enterprise Risk Management, Compliance
- Manage Ops Risk for Technology Area within MetLife GCC
- Align risk appetite and strategy with Risk Framework deployment and Enhance risk response decisions
- Reduce operational surprises and losses
- Identifying and managing multiple and cross-enterprise risks
- Direct and control the organization with regard to risk management
- Improve the identification of opportunities and threats
- Improve stakeholder confidence and trust
- Enhance health and safety performance, as well as environmental protection
- Improve loss prevention and incident management
- Improve organizational resilience
- Identify potential problems before they occur so that risk handling activities can be planned and invoked as needed to mitigate adverse impacts on achieving objectives
- Conflict of Interest, Enterprise Compliance Office
Information Technology
- Review the technology, management systems, processes, roles, activities, vendors and suppliers used in the delivery of IT services
- Guide IT Operations team to to plan, establish, implement, operate, monitor, review, maintain and improve Service Management System (SMS)
- Partner with IT to design, reengineer & sustain data privacy practices
- Bridge the gap between control requirements, technical issues and business risks
Assurance / Audit
- Manage audit programs including establishing the audit programme objectives, establishing the audit programme, implementing the audit programme, monitoring the audit program, reviewing and improving the audit programme
- Conduct systematic and independent audits for obtaining audit evidences and evaluating them objectively to determine the extent to which the audit criteria are fulfilled including Initiating the audit, Preparing audit activities, Conducting the audit activities, Preparing and distributing the audit report, Completing the audit and Conducting audit follow-up
- Facilitate corporate and external audits
Competencies & Skills:
- Individuals with Functional Certifications around Operational Risk from reliable certifying body with proven track record
- Strong People Leader with proven people skills
- Strong communication and presentation skills; Ability to articulate and influence clients / customers is a critical requirement
- Should be capable of building and sustaining strong relationships with his / her own team , International Clients and Service Partners
Work Experience :
~15 yrs of work experience in Operations Risk Area, Corporate Ethics and Compliance.
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
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