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2COMS Consulting Pvt. Ltd.

Freshers- Customer Support - International Voice - Mumbai

Posted 2 Months Ago
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In-Office
Mumbai, Maharashtra, IND
Entry level
In-Office
Mumbai, Maharashtra, IND
Entry level
Provide professional customer support through international voice interactions, resolve customer needs accurately, and maintain high satisfaction standards. The role requires excellent English communication, customer-handling skills, night-shift availability, and willingness to work in a fast-paced, rotational environment. This is an on-site contractual position in Vikhroli, Mumbai, with training, two-way cab transportation, company-provided assets, provident fund, and potential payroll absorption based on performance.
The summary above was generated by AI
Job Title: MUMBAI MNC | International Voice Process
Location: Vikhroli, Mumbai
Work Mode: Work From Office
Shift: Night Shift (Pick & Drop / Two-way Cab Facility Provided)
Employment Type: Contractual – 3rd Party Payroll
Payroll Absorption: Potential for absorption into client payroll based on performance & business needs
Industry: BPO / International Voice Process / Customer Support
Relocation: Not Mentioned
Job Overview

We are seeking International Voice Process Representatives for a top multinational organization in Vikhroli, Mumbai. This is an excellent opportunity for 2025 graduate freshers to build a career in a global, fast-paced BPO environment. The role offers structured training, continuous support, and the possibility of permanent absorption based on individual performance and business requirements.

Eligibility Criteria
  • Qualification: Graduate (2025 pass-out only)

  • Experience: 0–6 months

  • Pass-out Year: 2025

  • Joining: Immediate joiners required

Key Skills & Competencies
  • Excellent English communication skills (verbal & written)

  • Strong interpersonal and customer handling skills

  • Customer-oriented approach

  • Ability to work in a fast-paced environment

  • Willingness to work in night shifts



Requirements

Work Details
  • Handle international voice interactions

  • Deliver professional and accurate customer support

  • Maintain high standards of customer satisfaction

  • 5-day rotational working week

  • Night shift operations

  • Structured training and ongoing support

  • Contractual role with the possibility of extension or permanent absorption

  • Opportunity to work with a globally respected brand


Benefits Benefits
  • Laptop and required work assets provided by the company

  • Provident Fund (PF)

  • Two-way cab facility (Pick & Drop)

Other Details Regarding this Job:
  • Location: Vikhroli, Mumbai (Work From Office)

  • Age: Open (as per company policy)

  • Gender: Male / Female

  • Eligibility: Freshers (2025 pass-out graduates)

  • Qualification: Any Graduate

  • Graduating Year: 2025 only

  • Experience: 0–6 months

  • Shift: Night Shift

  • Payroll Absorption: Possible based on performance & business needs

  • Communication: Excellent English communication (Verbal & Written)

  • Relocation: Not Available

  • Work Week: 5-day rotational working

  • Cab Facility: Two-way cab (Pick & Drop) provided

  • Assets: Laptop and required work assets provided



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