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Mate Technologies

Fractional Systems & Operations Consultant (3-Month Contract)

Posted 4 Days Ago
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Remote
Hiring Remotely in IND
Senior level
Remote
Hiring Remotely in IND
Senior level
Design and implement a remote-first operating system to improve execution, accountability, hiring, onboarding, reporting, experimentation, and decision-making. Build business and role-level scorecards, improve hiring and onboarding workflows, define KPIs, streamline knowledge transfer and collaboration, identify AI efficiency opportunities, and implement measurable improvements to reduce founder dependency.
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This is a remote position.

Role Objective

I am the founder of Mate Technologies building mobile apps including thermal printer app Thermer and billing app Posill. I am building an automated system-driven company in remote culture that will scale through people, AI, and processes instead of founder dependency.
Your responsibility is to design and implement a practical operating system that improves execution speed, accountability, hiring quality, reporting, experimentation, and decision-making.
This is not a consulting-only role. You are expected to implement measurable improvements.

Website: https://www.thermerapp.com/


Success Criteria

  • Built an automated system that will work with least/minimal founder involvement.
  • Create a business health scorecard with few critical metrics indicating overall health of organization.
  • Each role will have a performance scorecard with few but critical metrics.
  • All employees will collaborate efficiently with minimal conflict.
  • Hire the right person for the system and put into the right seat.
  • Each new onboarded employee will start producing high output quickly with the help of knowledge transfer documents and process.

Responsibilities

  • Build scalable systems and operating processes suitable for a remote-first company.
  • Improve hiring workflow, candidate evaluation, onboarding & management process.
  • Define clear measurable KPI to measure performance efficiently & transparently for each role.
  • Improve knowledge transfer, experimentation, communication, decision making, reporting.
  • Identify workflows where AI can improve efficiency.


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