Field Service Representative (Associate, Experienced or Lead)

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
About Us
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful, and inclusive, with great opportunities for professional growth. Find your future with us.
Job Description:
We are seeking a Field Service Representative (FSR) for Seoul Gimpo Airport to support an airline customer in South Korea. The FSR will provide both on-site and remote technical support and act as Boeing's local representative, working directly with airline personnel and demonstrating adaptability to diverse cultural environments. Candidates should have experience in flexible, fast-paced settings that require prompt responses to ad-hoc customer requests. Strong technical and interpersonal skills, excellent written and verbal communication, and the ability to prioritize and manage workload independently with minimal supervision are essential. The role also requires flexibility to work long hours (including evenings and weekends), demonstrated leadership and teamwork in diverse groups, and proficiency with digital tools to host online meetings across time zones.
Basic Qualifications:

• Bachelor of Science degree in engineering, engineering technology or FAA Airframe & Powerplant license are required
• 5+ years of experience in the aviation industry
• Fluent in English

Preferred Qualifications:

• 5+ years of experience in commercial airline technical operations
• 5+ years of experience in the aviation industry preferably with Boeing models
• Experience with customer support
• Experience with aerospace hardware or software in a technical capacity, preferably in an Original Equipment Manufacturer role (research, design, production, support, etc)
• Demonstrated cultural awareness and emotional intelligence, with the ability to adapt and effectively conduct business across diverse countries, cultures, languages, and airline environments.
• Ability to identify and troubleshoot technical issues on aircraft
• Experience working under pressure in fast-paced environments with strict deadlines
• Experience interacting with all levels of airline management on technical and operation issues
• Demonstrated leadership and project management skills
• Multilingual skills, particularly Korean language

• Level 2: typically, 2 or more years' related work experience or an equivalent combination of education and experience
• Level 3: typically, 5 or more years' related work experience or an equivalent combination of education and experience
• Level 4: typically, 9 or more years' related work experience or an equivalent combination of education and experience

This is a 2 year Fixed term contract with possibility to convert to an open ended contract, subject to business conditions and individual performance.
Location:
This position is expected to be 100% onsite. The selected candidate will be
required to work onsite at Boeing Gimpo office.
Travel:
Some travel may be required, up to 10% of the time.
Other Job-related Information:
This requisition is for a locally hired position. Benefits and pay are determined at the local level and not on Boeing US-based payroll.
Other details will be communicated at the interview, or in selection process.
Boeing Korea hasofficially been certified as a "Best Family Friendly Management" company by the Republic of Korea Ministry of Gender Equality and Family.
Applications for this position will be accepted until Jul. 31, 2026
Education
Bachelor's Degree or Equivalent Required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
Not a Shift Worker (Korea, Republic of)
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.