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Capita

Executive - HR Operations

Posted 9 Days Ago
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Mumbai, Maharashtra
Entry level
Mumbai, Maharashtra
Entry level
This role focuses on delivering quality customer service within HR operations. Responsibilities include responding to queries, processing payroll transactions, managing HR administration in Workday, assisting in pensions, and coordinating candidate resourcing and onboarding activities.
The summary above was generated by AI

At this level your work will typically focus on delivering quality customer service and continuously improving service delivery.
Core activities and outcomes at this level may include: 
Investigate and respond to queries through various communication channels as appropriate
Helpdesk: First point of contact for Capita managers and employees for queries
Payroll: Inputting, processing and checking payroll transactions in a timely manner.
Pensions: learn the rules governing the different pensions schemes and apply these when assisting customers and stakeholders 
HR Administration: Covers a broad spectrum of processes. Key activity is the managing of HR Operations tasks within Workday and supporting Onboarding activity.
Learning: Content design, development and deployment.
Resourcing: Sourcing, sifting and interviewing candidates. As well as coordinating assessments and the start of the onboarding

Job title:

Executive - HR Operations

Job Description:

Attention to detail and ensure accurate data inputting.
Ensure personal data is protected at all times
Good communication skills – listen actively, have effective written and verbal communication skills 
Awareness of the wider People Function – roles, policies and processes
Gather data and understand information to be able to respond to a query in full
Good  organisational skills 
Good customer service skills.
Work within the SLA and KPI deadlines set.
Making suggestions for improvement in the processes that the role undertakes

Location:

Mumbai

,

India

Time Type:

Full time

Contract Type:

Permanent

Top Skills

Workday

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