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The Senior Executive - Customer Services role focuses on managing customer issues, ensuring satisfactory resolutions, mentoring team members, and achieving KPI targets for customer interactions across various channels.
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The Senior Executive - Customer Services provides administrative support, maintains documentation, transmits information, and ensures data privacy compliance.
Information Technology • Consulting
Provides administrative support to customer service processes, including documentation maintenance, data entry, and compliance with data privacy laws.
Participates in ongoing production processing and performs basic operational tasks under direct supervision.
Job title:
Executive - Customer ServicesJob Description:
Participates in ongoing production processing and performs basic operational tasks under direct supervision.Location:
Mumbai,
IndiaTime Type:
Full timeContract Type:
PermanentWhat you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.