Provides support to one Senior Leadership Team members, acts as liaison between executive and direct reports.
Works on assignments requiring considerable judgment and initiative. Determines methods and procedures on new assignments. Understands implications of work and makes recommendations for solutions.
Normally receives little instruction on daily work, general instructions on newly introduced assignments. Work is generally of a critical or confidential nature.
Ability to handle multiple tasks/projects, concurrently, with tight deadlines.
May provide immediate supervision or guidance to a group of Administrative Assistants. A majority of time is normally spent performing individual tasks related to the executive.
Responsibilities may include: calendar management, making appointments, answering phones, making travel arrangements, file maintenance, maintaining and ordering office supplies and equipment, processing mail, copying, scheduling and planning meetings (meeting room, flip charts etc.) and processing expense reports.
Strong verbal and written communication skills. Ability to communicate and build partnerships with all levels of management
Proficient and advanced computer skills (e.g. Microsoft Office: Word, Excel, PowerPoint, etc.)
Strong sense of urgency with the ability to handle multiple high priority tasks with confidence
High degree of professionalism and confidentiality
Experience in customer service and/or a high-pressure, multitask environment
