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Galderma

ESO Supply Operations Manager

Posted 3 Days Ago
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Mumbai, Maharashtra
Senior level
Mumbai, Maharashtra
Senior level
The ESO Supply Operations Manager is responsible for managing the supply chain processes, including planning, order fulfillment, and strategic initiatives. This role oversees external partner meetings, ensures timely delivery of goods, and drives continuous improvement in operations. The manager collaborates with cross-functional teams to meet customer service and inventory targets while handling multiple priorities effectively.
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Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

 

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

 

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Description:
Planning
1.  Lead daily/weekly meeting with external partners to work on master production plan in the firm period based on the supply plan made by ESO Supply Chain Manager
2. Support ESO Supply Chain Manager to establish and oversee an optimal medium to long-term supply plan (3 – 24 months) , with the goal to balance customer service level, production capabilities at External supplier, inventory level (focusing on out of stocks) and operational cost and potential write-offs due to e.g. artwork changes according to budget.
3. Provide short term visibility to market supply chain
Order & Transportation Management:
1. Responsible for timely order fullfillment including organization and management of physical shipment of goods in collaboration with freight forwarders. Responsible to follow up orders and shipments and communicate status to key stakeholders (supply chain, quality, MS&T, distribution, region, GBU). Resolve issues on order management
2. Lead monthly performance review with freight forwarders with the support from global distribution team
S&OP:
1. Contribute to ESO Supply Chain Manager on the external S&OP for strategic Suppliers
Supply Chain Processes Improvement:
1. Support ESO Product Lifecycle Manager on activities related NPI, Product Changes & Geoexpansion - Actively participate in cross-functional team to ensure planning milestones are completed on time and to achieve an appropriate balance between base business and project requirements to ensure customer service and inventory targets are met.
2. Drive strategic continuous process improvement initiatives on order management, internal & external supplier/customer communication and shipments
Education and Training:
1. Bachelor’s degree Pharmacy (OR Master’s degree (MS) in Supply Chain Management, Operations or other related field.
2. APICS, Process Excellence, PMP, Lean and Six Sigma certifications are preferred
Work experience:
'1. Minimum 8-10 years professional experience in one or more of the classical supply chain-related functions like planning, purchasing, logistics(Pharmaceutical, aesthetic industry preferred or FMCG)
2. Microsoft Office – Intermediate to advance skill level is required. Proficiency to utilize Excel charts
3. Handle multiple priorities and work independently while demonstrating initiative and strong analytical skills.
4. Excellent communication skills with internal/external partners and ability to translate complex issues into simple statements.

Top Skills

Excel

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