Manage end-to-end Microsoft Dynamics 365 Finance and Operations ERP implementations and ongoing support. Oversee planning, solution design, configuration, testing, data migration, integrations, deployment, go-live, and stabilization. Coordinate internal stakeholders and external partners, manage risks and dependencies, drive change management and user training, and ensure master data governance, reporting, compliance, and business process alignment across finance, supply chain, procurement, inventory, and F&B functions.
Job Title: Manager / Sr Manager - ERP Implementation & Support
Job Location: Mumbai
CTC: upto 25 LPA
- Managing ERP program for MS Dynamics 365 F&O from the technical and functional both sides.
- Establish mechanisms to monitor progress, risks, issues, and dependencies.
- Drive change management and communication to ensure adoption across functions.
- Engage with users to gather requirements, align expectations.
- Act as the primary point of contact between internal stakeholders and external implementation partners.
- Drive end-user training programs in collaboration with business and partner teams.
- Strong understanding on planning, go-live execution, and post-go-live stabilization.
- Oversee solution design, configuration, testing, data migration, and deployment activities including support.
- Ensure proper integration of F&O with POS, banking, HR, supply chain, and other third-party systems.
- Manage master data governance, reporting requirements, and compliance (e.g., GST, audit trail).
Key Skills & Competencies
- Proven track record in MS Dynamics 365 F&O end-to-end implementation (at least 2–3 full cycles preferred).
- Deep understanding of Finance, Supply Chain, Procurement, Inventory, and F&B processes.
- Knowledge of system integration, data migration, reporting, and compliance (GST, SOX, IFRS).
- Dev ops experience will be an advantage.
- Project Management Capability.
Similar Jobs
Cloud • Software
Lead complex customer investigations involving cloud services, network data, logs, and product behavior. Coordinate escalations with Engineering and Product, recommend fixes, create automation and documentation, mentor engineers, and support customers through scheduled 24-hour coverage. Diagnose technologies including DNS, HTTP/HTTPS, TCP/IP, routing, proxies, authentication, and SSO.
Top Skills:
APIsAuthenticationCiscoCloud ServicesContainersDnsHTTPHttpsJavaLinuxLogsMonitoring DataNetwork TracesProxy ServersPythonRoutingSaaSSingle Sign-OnTcp/IpThousandeyesVirtual Machines
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Owns customer-facing electronic payment processing implementations from planning through execution. Coordinates cross-functional Mastercard and customer teams, assesses and documents system impacts, defines project scope, drives implementation activities, and manages multiple projects concurrently. Requires payment transaction knowledge, IT systems understanding, customer communication skills, and the ability to work in a matrixed, changing technical environment on a non-negotiable night shift.
Top Skills:
Electronic Payment ProcessingNetwork TechnologyPayment Processing PlatformsPayment Processing Systems
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Drives governance and execution across Mastercard’s technology portfolio. The role plans and delivers complex projects, manages risks, dependencies, milestones, and roadblocks, and coordinates engineering, product, operations, and business teams. It establishes governance frameworks, improves delivery processes, maintains decision visibility, and develops dashboards, executive communications, and reporting to support leadership decision-making and accountability.
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
