Own the enterprise pre-sales technical cycle for partners, MSPs, and customers, including discovery, demonstrations, architecture, proof-of-concept support, and technical customer engagements. Collaborate with Account Executives, Product, Training, and Customer Success to drive deals and adoption. Build scalable technical assets, playbooks, lab environments, and sales processes while influencing product roadmaps and representing the company at industry events.
About the Role
We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer, EMEA Channel to help drive NinjaOne’s expansion into the enterprise market. This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you.
Location - Remote, anywhere in the UK
Travel Requirements - ~50%, including strategic customer meetings, industry events, and team collaboration.
What You’ll Be Doing
- Own the full pre-sales technical experience for Enterprise Partners, Channel, MSPs, and Customers. This will include product demonstrations, architecture design, and key customer engagements to drive deal success
- Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums.
Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management - Partner with Training and Customer Success teams to accelerate time-to-value and ensure long-term adoption success
- Serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction
- Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
- Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals
- Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment.
Technical Requirements
- Proficiency in Windows environments (registry, services, performance troubleshooting)
- Familiarity with Linux/macOS systems and basic command-line troubleshooting
- Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
- Hands-on experience with ITSM platforms and endpoint lifecycle management
- Scripting experience in PowerShell, Bash, and/or VBScript is preferred
- Comfortable navigating complex IT ecosystems and integrating with existing infrastructure
- Experience with Salesforce, Jira, Highspot, or equivalent systems is required.
About You
- 5+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers
- Brings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms
- Evolved from a technical background (e.g. TAM, Support, Systems engineer), with practical insight into IT operations at scale
- Strong communicator with executive presence—able to tailor messaging for admins, architects, and senior business stakeholders
- Understands how IT teams evaluate, implement, and scale solutions—along with insight into the limitations of legacy platforms and the shift toward unified, modern alternatives
- Known for high emotional intelligence, technical credibility, and a customer-first mindset
- Operates well in ambiguity and brings a builder’s mentality to scaling people, processes, and tools
- Bachelor’s degree preferred but not required
- Technical certifications (e.g. CISSP, Security+, cloud architecture) are a plus
- Fluent in English required. Additional fluent languages (German, French) are a plus.
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
Our flexible working hours with remote office options enable you to successfully balance your personal life and your job
You are insured through AXA Private Medical Insurance (PMI)
Enjoy a gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada Life
Benefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback)
Grow personally and professionally with one of the fastest growing companies
Develop your skills through our renowned training platform
Receive competitive compensation
Collaborate with a curious, kind, international and intercultural workforce
You are insured through AXA Private Medical Insurance (PMI)
Enjoy a gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada Life
Benefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback)
Grow personally and professionally with one of the fastest growing companies
Develop your skills through our renowned training platform
Receive competitive compensation
Collaborate with a curious, kind, international and intercultural workforce
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#LI-RS1
#LI-Remote
Similar Jobs
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Administer Docebo and manage the full lifecycle of customer and internal learning events. Configure events, courses, learning paths, enrollments, automations, reporting, content, permissions, and user records. Troubleshoot LMS issues, maintain configuration standards, audit platform health, coordinate sandbox readiness with Engineering, and manage event logistics and closeout. Partner with Customer Success, Facilitation, and Engineering teams while improving SOPs, documentation, and operational processes.
Top Skills:
AbsorbCornerstoneDoceboMicrosoft TeamsSap LitmosTalentlmsZoom
HR Tech • Information Technology • Professional Services • Sales • Software
Own premium technical and strategic support for enterprise B2B SaaS customers. Build knowledge of customer configurations and business goals, lead planning and training sessions, investigate complex issues, coordinate escalations, and maintain proactive communication. Partner with Customer Success, Product, Engineering, and Implementation teams during critical HR cycles and module launches. Identify recurring issues, improve processes, create documentation, and help enhance support through AI and automation.
Top Skills:
Ai PlatformsAPIsAsanaHrisIntegrationsJIRASalesforceSlackSupport AutomationZendesk
Cloud • Security • Software • Cybersecurity • Automation
Build backend data frameworks and tooling that keep GitLab’s datastores scalable, healthy, and safe across SaaS and self-managed deployments. Develop retention and lifecycle controls, schema-change guardrails, bulk data removal tools, SQL traffic replay, and background operations frameworks. Collaborate across engineering and product teams, review database changes, improve performance and migration safety, document best practices, and participate in a tier 2 database on-call rotation.
Top Skills:
GitlabPostgresRubyRuby On RailsSQL
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
