AudioCodes is currently looking for an Enterprise Sales Manager to build qualified customer opportunities and convert a compelling value proposition into signed business.
This role combines practical B2B technology sales and business development with close collaboration across regional Sales leadership, presales, Marketing, Product, and commercial stakeholders.
About UsWe are AudioCodes, (NASDAQ: AUDC) a global leader in voice communications, voice AI, Unified Communications, Contact Center, and AI-powered customer experience solutions. For over 30 years, we have helped enterprises and service providers worldwide modernize their communications environments and deliver exceptional employee and customer experiences.
As a trusted Microsoft partner and a leader in Voice AI and Conversational AI, AudioCodes enables organizations to accelerate digital transformation through innovative solutions that integrate seamlessly with Microsoft Teams, Zoom, and other leading collaboration platforms.
With a global presence, thousands of customers worldwide, and a strong ecosystem of partners, AudioCodes is recognized as a market leader in enterprise communications and AI-driven voice solutions.
Your missionAs our Enterprise Sales Manager, you will build qualified customer opportunities and convert a compelling value proposition into signed business, taking responsibility for the work and decisions that make this possible.
Your day-to-day work will combine account research, targeted prospecting, customer discovery, executive engagement and disciplined opportunity follow-up, with a clear link between each activity and the outcome it is intended to achieve.
You will own the journey from initial outreach and qualification through the buying process, commercial negotiation and a coordinated customer handover, making sure important details and commitments carry through each stage.
Working closely with regional Sales leadership, presales, Marketing, Product and commercial stakeholders, you will clarify expectations, coordinate dependencies and bring the right expertise into decisions at the right time.
You will use your professional judgment to investigate challenges, evaluate practical options and explain the implications of your recommendations to the people involved.
You will keep priorities, progress and risks visible, maintaining useful documentation and agreeing concrete next steps when circumstances or requirements change.
The role requires direct involvement in execution, curiosity about the underlying problems and a willingness to improve working practices using feedback and observed results.
Your contribution will be reflected in qualified pipeline creation, evidence-based deal progression and achievement of agreed commercial goals, as well as the trust and effective working relationships you build across the organization.
Responsibilities
- Build a prioritized territory and account plan based on customer needs and commercial potential.
- Personally develop new opportunities through targeted prospecting and relevant customer engagement.
- Lead discovery to understand business challenges, the buying process and the value required to support a decision.
- Coordinate with presales to position the solution and validate the customer's technical and business requirements.
- Own opportunity progression, commercial negotiation and the agreed actions needed to reach closure.
- Maintain reliable CRM records and forecasts and communicate risks, support needs and next steps.
Professional requirements
- 10+ years of relevant experience in B2B technology sales and business development — Must
- Proven experience working directly with leading UC/CC technology OEMs or comparable technology providers. Prior employment in an OEM environment is a strong advantage.
- Proven success in building qualified pipeline, achieving commercial targets, and independently managing the full sales cycle—from prospecting through negotiation and closure — Must
- Strong discovery, qualification, and value-based selling skills, with the ability to navigate complex buying processes and engage business and technical decision-makers — Must
- Practical experience with CCaaS and Genesys / Avaya solutions, supported by a strong understanding of enterprise voice in BPO / Contact Centre environment) — Must
- Practical experience with UCaaS for Microsoft Teams / Zoom Phone / Webex UC solutions, supported by a strong understanding of enterprise voice— Must
- Experience in handling BFSI accounts in West India, large enterprises in the region, which includes contact centre/BPO, Indian large enterprises and conglomerates. – Must
- Experience in managing local channel partners and system integrators as part of indirect sales in West region doing IT networking and UC / CC business - Must
- Having established relationships and working experience with Big 5 consultants like PwC, KPMG, Deloitte working in Voice AI domain Ability to translate customer business and technical requirements into effective solution designs and clearly articulate their value.
Soft skills
- Strong written and spoken English, active listening, and clear communication with different stakeholders — Mandatory
- Independent ownership, sound prioritization and effective collaboration across teams — Mandatory
Advantages
- Experience establishing a new territory or introducing a new technology proposition — Advantage
- Experience coordinating direct and partner-led opportunities — Advantage
- Experience building repeatable sales playbooks or supporting the development of other sellers — Advantage
- Candidate having experience in handling Regional business in West India for OEMs like Avaya , Verint, ALE , Genesys, Cisco UC/CC, etc will be preferred
- Experience in handling Voice AI-based solutions in West Region will be preferred
