About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Site Engagement Lead
OBJECTIVE:
The Site Employee Engagement Lead will develop and manage employee programs, events, and strategies that align with the organization’s core values, focusing on enhancing workplace culture and employee engagement. This role is dedicated to improving employee satisfaction, retention, and productivity by fostering a supportive and inclusive work environment.
Aim:
To ensure that everyone is aligned with TaskUs engagement process.
Purpose
The purpose of this document is to outline and explain TaskUs' Engagement process and guidelines. It aims to help you identify opportunities for engagement and ensure the inclusive and adequate representation of TaskUs' values and culture.
Skills
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Leadership: Ability to lead initiatives and inspire others to engage fully in their work.
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Communication: Exceptional written and verbal communication skills.
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Emotional Intelligence: High level of empathy and understanding of employee needs and concerns.
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Problem-Solving: Strong analytical and problem-solving abilities to address employee issues effectively.
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Creativity: Innovative approach to developing engagement activities and programs.
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Collaboration: Strong team player with the ability to work effectively across all levels of the organization.
Key Responsibilities:
Employee Engagement Strategy:
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Develop and implement site-specific employee engagement initiatives aligned with the overall company strategy.
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Create weekly/monthly site-level engagement calendar
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Conduct regular surveys and feedback sessions to assess employee satisfaction and identify areas for improvement.
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Planning & execution of site-level activities
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Mindful planning & managing engagement budget to execute the activities
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Calibrate with the engagement committee about the concepts of events, and secure approvals from the site VP.
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Interact and collaborate effectively and positively with individuals of all levels of the organization.
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Analyze data to inform engagement strategies and measure the effectiveness of initiatives.
Communication and Culture:
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Promote open and transparent communication within the site.
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Organize and facilitate events, workshops, and activities that foster a positive work culture and community.
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Serve as a cultural ambassador, promoting company values and ensuring they are integrated into daily operations.
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Site-wise communications, promotional materials, upcoming events and activities
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Managing Site specific Social Media posts (if required)
Recognition and Reward Programs:
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Develop and manage employee recognition and reward programs (Kudos Carnival) to acknowledge and celebrate achievements.
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Create and distribute regular communications highlighting employee accomplishments and milestones.
Community and Team Building:
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Plan and execute team-building activities that strengthen relationships and improve collaboration
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Foster a sense of community by organizing social events and volunteer opportunities.
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Participate in professional growth activities
Assume other duties and special projects as assigned
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
