About the Program:
WRI’s new 5-year strategic plan commits us to build an inclusive, equitable and joyful organizational culture, strengthen organizational infrastructure, streamline systems, and achieve tighter operational integration. The Global HR team is responsible for enacting the support for this shift through our processes and policies.
Job Highlight:
Reports to the Head of Employee Relations
In this role, you will be an integral member of the Employee Relations team and will be responsible for the implementation of WRI’s updated Safe, Equitable and Inclusive Workplace policy.
WRI is seeking to fill one position located in Addis Ababa, Ethiopia, Nairobi, Kenya, or Kigali, Rwanda. This position will require flexible work hours to serve an international employee population with an adjusted work schedule to accommodate evening work hours.
What you will do:
- Promotes treatment of employees in a fair, respectful, and consistent manner that works within the framework of WRI’s core organizational values.
- Promptly conducts impartial investigations in response to complaints and allegations of wrongdoing.
- Prepares written investigative reports.
- Supports and guides in-country HR colleagues to conduct investigations within their assigned areas of ownership.
- Track and maintain the flow of investigations from intake to the final disposition phase.
- Implements decisions arising out of investigations, including conducting any necessary long-term follow-up.
- Maintains an up-to-date knowledge and understanding of internal governance requirements, compliance and reporting responsibilities, and related legal benchmarks.
- Ensures records are maintained and all data stored in HR systems is accurate and meets record keeping requirements.
- Maintains confidentiality at all stages of the investigation and post-investigation.
- Fosters effective relationships with team members and team leaders throughout the organization to promote positive employee relations and a high level of employee satisfaction and engagement.
- Conducts employee trainings in support of policy implementation as needed.
What you will need:
- Over 5 years of relevant work experience in employee relations/complaint investigations (or related experience) across multiple countries.
- Bachelor’s degree or commensurate experience required.
- International non-profit experience preferred.
- Ability to conduct all aspects of complex workplace investigations.
- Ability to comprehend, interpret, and apply the appropriate sections of country-specific employment laws, guidelines, regulations, and policies.
- Strong skills in effectively conducting investigatory interviews.
- Strong analytical skills to interpret and dissect complex issues.
- Strong written communication skills to write clear and logical reports, correspondence, and summaries.
- Strong oral communication skills to effectively convey and explain information to all levels of employees and management.
- Strong interpersonal skills with the ability to listen well, demonstrate sensitivity to all parties, and facilitate resolutions with a culturally diverse population.
- Strong public speaking and presentation skills.
- Proficient with Microsoft Office Suite or related software.
- Requirements: Existing work authorization is required. WRI is unable to authorize visa work authorization.
Potential Salary: Salary is commensurate with experience and other compensable factors.
How to Apply: Please submit a resume with a cover letter by 23 July 2026. Internal applicants should submit their application through the Jobs Hub portal in Workday. External applicants must apply through the WRI Careers portal to be considered. We may close applications sooner if we receive a high volume of applications from qualified candidates.
What we offer:
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US
The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities
A workplace that strives to put diversity and inclusion at the heart of our work
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI
Commitment to hybrid working model with flexible working hours
Generous leave days that increase with tenure
Pension plan
About Us: World Resources Institute works to improve people's lives, protect and restore nature and stabilize the climate. As an independent research organization, we leverage our data, expertise and global reach to influence policy and catalyse change across systems like food, land and water; energy; and cities. Our 2,000+ staff work on the ground in more than a dozen focus countries and with partners in over 50 nations.
Our mission and values: WRI's mission is to move human society to live in ways that protect Earth's environment and its capacity to provide for the needs and aspirations of current and future generations. Our values are shared ideals that bind us together: Independence, Integrity, Impact, Partnership and Care. These values shape how we work with one another as well as what we work toward, and they call on all of us to help create an environment where people are welcomed, respected, and able to contribute as their full selves.
Our culture: At WRI, we believe that a more inclusive, equitable, and respectful workplace helps all of us do better work and better serve our mission. We are committed to advancing gender and social equity and to fostering an environment where people of all identities and backgrounds feel they belong, are valued, and are treated with dignity and respect. Creating this kind of culture is a shared responsibility across WRI. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, caste, marital status, sexual orientation, gender identity and expression, disability, or protected Veteran status.
Our People team carefully reviews all applications.
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