Director - Technical Product Management - Channel Enablement

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What We'll Bring:

Technical Product Management plays a critical role at TransUnion as the conduit between our Sales, Solutions, and Engineering organizations. Our Solutions team define the “what and why” requirements and the TPM role partners with Solutions and Engineering on defining and executing the “how” technical requirements.

What You'll Bring:

Accountability and Responsibility

• Product/Platform Strategy & Roadmap: Define and maintain the vision and roadmap for product/platform capabilities (e.g., Credit, Marketing, Fraud / APIs, CI/CD pipelines, cloud infrastructure, developer tools).

• Stakeholder Collaboration: Work closely with engineering, DevOps, and product teams to understand needs and translate them into platform features.

• Technical Requirements: Gather and prioritize technical requirements, ensuring alignment with business goals and scalability needs.

• Product Lifecycle Management: Oversee the end-to-end lifecycle of product/platform features - from ideation to launch

General Experience

• 8+ years of experience in product management, with 3 - 5 years in a technical or platform role in a similar domain

• Product Management Skills (including ability to guide new products through deployment)

• Experience with Agile methodologies and tools like Jira, Confluence, or Aha!

• Experience with synchronous APIs, caching strategies, and high-availability architectures

• Familiarity with tools like Apache Airflow, AWS Step Functions, or Azure Data Factory

• Real-time decision-making for inventory checks, fraud detection, and fulfillment path selection.

• Tools like Datadog, Prometheus, or New Relic to ensure uptime and performance.

• Ensuring accurate and reliable event handling in fulfillment workflows

• Understanding of API security, secrets management, and runtime protection

• Experience with Kafka, Kinesis, or Pulsar for real-time event ingestion and processing

• Knowledge of Apache Flink, Spark Streaming, or Kafka Streams

Role specific Experience

Online (Real-Time) Fulfillment

• Low-Latency Systems Design: Experience with synchronous APIs, caching strategies, and high-availability architectures.

• Order Validation & Routing: Real-time decision-making for inventory checks, fraud detection, and fulfillment path selection.

• Monitoring & Alerting: Tools like Datadog, Prometheus, or New Relic to ensure uptime and performance.

Batch Fulfillment

• Job Orchestration: Familiarity with tools like Apache Airflow, AWS Step Functions, or Azure Data Factory.

• Data Consistency & Idempotency: Ensuring batch jobs don’t duplicate or corrupt data.

• Scheduling & Dependency Management: Managing job timing, retries, and downstream impacts.

Streaming Fulfillment

• Event-Driven Architecture: Experience with Kafka, Kinesis, or Pulsar for real-time event ingestion and processing.

• Stream Processing Frameworks: Knowledge of Apache Flink, Spark Streaming, or Kafka Streams.

• Exactly-Once Semantics: Ensuring accurate and reliable event handling in fulfillment workflows.

Impact You'll Make:

We'd Love to See:

• Strong ability to influence cross-functional teams without authority

• Strong prioritization and roadmapping skills

• Excellent communication and stakeholder management

• Strategic thinking with a systems mindset

• Empathy for developers and technical users

• Strong problem-solving and analytical abilities

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Director, Product Management