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Mastercard

Director, Business Development

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In-Office
Mumbai, Maharashtra
In-Office
Mumbai, Maharashtra

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The role involves managing customer cancellations, providing support via various channels, resolving issues, and collaborating with teams to enhance customer experience.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Business Development

Overview:
Reporting to Vice President & Account Head, South Asia, this role will
-Manage all aspects of the MasterCard relationship with assigned customer(s)
-Develop and scale agreed opportunities, programs and solutions.
The position requires a commercially astute business developer who combines strategic thinking with strong execution skills and is very comfortable with technology.
Role:
- Maintain primary responsibility for co-managing the profitability of target customer(s).
- Responsible for all account management/business development activities for customer(s).
- Design and execute strategic/tactical plans to enhance customer and MasterCard profitability.
- Develop strong working relationships with key influencers at customer bank and with MasterCard support teams.
- Work with MasterCard cross functional teams to identify new segment and product opportunities and develop bespoke propositions to maximize segment penetration.
- Manage & develop new and existing products and solutions; programs and services, as required.
- Environment scanning, feasibility & opportunity assessments on new concepts and ideas.
- Recommend market strategy including pricing; introduction to market; profit planning; expense budgets; etc.
All about You
- MBA or other advanced degree in any other quantitative field.
- Minimum eight to Ten years of experience in retail banking or card payments industry.
- Good knowledge of electronic payments industry, trends, acceptance landscape, acquirer economics and value chain; good awareness of digital payments and convergence trends/technologies in the retail payments business; experience in digital payments will be an added advantage.
- Strong team player, ability to collaborate with peers and proven ability to work in a matrix organization.
- Expert consultative selling skills including strong influencing and negotiation skills, the ability to think from the perspective of the customer
- Experienced in B2B deal structuring right from negotiation to signing and execution of the Deal.
- Must have handled Strategy, Revenue and Market share responsibility for a LOB pan India or mainline business at a national level.
- Ability to conceptualize, articulate and develop new business ideas.
- Strong relationship, impact and influencing skills
- Superior communication & presentation skills &Proficiency in integrating knowledge across disciplines -Sales, Product, Marketing, Operations, and Risk.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




Mastercard Mumbai, Maharashtra, IND Office

Bandra Kurla Complex Road, Mumbai, Maharashtra, India, 400051

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