Site Reliability Engineer

The Team: Morningstar's structured credit research and ratings subsidiary (MCR) is a Nationally Recognized Statistical Ratings Organization (NRSRO) that has earned a reputation for innovation and excellence in the structured finance market. This group aims to increase market transparency and provides the highest quality ratings through securities research, monitoring services, data, and technology solutions.
The Role: The Senior DevOps Engineer's primary role to assist with the management and support of Unix/Linux and Windows servers that run MCR services. The DevOps Engineers will be expected to be 'hands on' with the system and individual tasks such as deploying software releases and will work closely with the development and product/project teams. The full-time position is a day shift, with being on-call as an escalation contact.
Responsibilities
+ Assist with the management and support of Unix/Linux/Windows servers that run MCR product and services.
+ Proficient technical skills around the Linux/UNIX operating system.
+ Follow guides to implement best practices, develop efficiencies, and improve department's scalability.
+ The ability to work in a client facing, fast paced environment with minimal supervision and major responsibility.
+ Knowledge of IT environments, technologies, system hosting infrastructure, including Cloud providers and their platforms is required.
+ You will work very closely with other groups to resolve problems, deploy and release new products and create solutions to provide world class service, solutions and support.
Requirements
+ Bachelor of Science in Computer Science, Engineering, or equivalent.
+ Experience with Amazon EC2 instances is required.
+ 6-10 years or more of Linux/Unix experience.
+ 2-5 years of Window Server experience
+ The ability to adapt quickly to new tasks.
+ Exceptional customer service, organization, interpersonal, time-management and written and verbal communication skills.
+ High degree of self-motivation.
+ The ability to learn custom applications, support, and troubleshoot.
+ Experience with virtual machines (OS -Linux, Redhat, Centos, and Ubuntu).
+ Knowledge of networking, DNS, Sendmail, VMWare, FTP, HTTP, SSH plus basic scripting language experience (execute and modify, Perl, Python and shell).
+ Knowledge of Hardware, including installation and troubleshooting is a plus
+ Knowledge and experience of working with Monitoring agents and systems.
+ Basic knowledge of MySQL preferred.
Morningstar is an equal opportunity employer.
About Us
Morningstar DBRS is a leading provider of independent rating services and opinions for corporate and sovereign entities, financial institutions, and project and structured finance instruments globally. Rating more than 4,000 issuers and 60,000 securities, it is one of the top four credit rating agencies in the world.
Morningstar DBRS empowers investor success by bringing more transparency and a much-needed diversity of opinion in the credit rating industry. Our approach and size allow us to be nimble enough to respond to customers' needs in their local markets, but large enough to provide the necessary expertise and resources they require. Market innovators choose to work with us because of our agility, tech-forward approach, and exceptional customer service.
Morningstar DBRS is the next generation of credit ratings.
If you received and accept an offer from us, we require that personal and any related investments be disclosed confidentiality to our Compliance team (days vary by region). These investments will be reviewed to ensure they meet Code of Ethics requirements. If any conflicts of interest are identified, then you will be required to liquidate those holdings immediately. In addition, dependent on your department and location of work certain employee accounts must be held with an approved broker (for example all, U.S. employee accounts). If this applies and your account(s) are not with an approved broker, you will be required to move your holdings to an approved broker.
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we've found that we're at our best when we're purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.