Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Job Title - Decommission Specialist
Work Location: Pune (Remote)
Job Role:
Subscription & Renewal Monitoring
- Monitored subscription lifecycles, tracking subscription end dates and usage metrics within CRM platforms such as Salesforce.
- Identified expired renewals, partial churn scenarios, and inactive accounts requiring decommissioning or reclamation actions.
- Ensured timely intervention to avoid extended spending on inactive or non-renewed subscriptions.
Cloud Resource Optimization & Cost Control
- Oversaw decommissioning workflows to ensure full infrastructure cleanup, identifying and eliminating orphaned or residual resources to prevent unnecessary cloud spend.
- Regularly analyze cloud environments to identify underutilized compute, storage, and networking services, recommending shutdown or rightsizing actions.
- Provided proactive alerts on unused environments, environments linked to churned accounts, expired PoCs, or incomplete decommissioning activities to reduce avoidable costs.
Decommissioning & Asset Reclamation
- Submit and track decommissioning requests through ticketing systems, ensuring timely execution and verification of outcomes.
- Reclaimed unused licenses and identified associated hardware or cloud assets tied to decommissioned environments.
- Ensured environments were fully dismantled and validated across all supporting systems.
FinOps Collaboration & Cost Savings
- Partnered closely with FinOps teams to drive cost-saving initiatives and address discrepancies in cloud usage, allocation, or billing.
- Supported ongoing cloud financial governance by validating resource ownership, spend accuracy, and consumption patterns.
Preferred Skills/ Qualification:
- Bachelor of Science degree in Computer Science or related field preferred
- 3+ years of technical experience in technology field (IT operations) on ITSM processes
- ITIL Foundation certification
- Functional experience on Servicenow ITSM tool & CRM tools (Salesforce)
- Experience working with FinOps practices, cloud billing, and cost optimization initiatives.
- Experience with multi-cloud environments (AWS, Azure).
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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