Similar Jobs at Morningstar
Enterprise Web • Fintech • Financial Services
The Senior Data Scientist will leverage machine learning, deep learning, and NLP to analyze data and provide insights, collaborating with global teams to enhance products and decision-making.
Top Skills:
APIsData VisualizationDeep LearningETLGenaiMachine LearningNatural Language ProcessingPythonSQL
Enterprise Web • Fintech • Financial Services
Conduct analysis on Residential Mortgage-Backed Securities, perform credit risk assessments, and assist in rating processes while mentoring junior analysts.
Top Skills:
Sql,Vba,Python,Microsoft Excel
Enterprise Web • Fintech • Financial Services
The candidate will support PP&T initiatives including policy management, training administration, and generating training reports, while managing multiple projects.
Top Skills:
AsanaConfluenceCornerstoneExcelMycomplianceofficePower BIServicenowTeammate
Job Description: Data Solutions Specialist
The Role:
Morningstar offers market data for more than 14 million global instruments including equities, futures, options, commodities, and precious metals on every major exchange worldwide. Brokerage firms, banks, and other institutions power their systems with our tailored data feeds or monitor relevant trading movements using our market data application. The Customer Support Representative will work as part of our dynamic global support team supporting the market data business. Covering one of three shifts that cover from 7am to 6pm, the Customer Support Representative will provide assistance and support to our clients globally.
Responsibilities:
Requirements
Morningstar is an equal opportunity employer.
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity
The Role:
Morningstar offers market data for more than 14 million global instruments including equities, futures, options, commodities, and precious metals on every major exchange worldwide. Brokerage firms, banks, and other institutions power their systems with our tailored data feeds or monitor relevant trading movements using our market data application. The Customer Support Representative will work as part of our dynamic global support team supporting the market data business. Covering one of three shifts that cover from 7am to 6pm, the Customer Support Representative will provide assistance and support to our clients globally.
Responsibilities:
- Provide customer support to all incoming client queries during your shift.
- Understanding of financial data and global stock exchanges
- Deliver outstanding customer service by responding to and efficiently resolving client issues and requests.
- Investigate thoroughly all incoming queries and escalate to your team leader where necessary.
- Work with Senior staff to provide dedicated and specialist support to key clients.
- Document all actions in CRM (Salesforce) and create escalations for other teams in Jira.
- Provide regular follow-up to clients on all outstanding queries.
- Assist with creating documentation and knowledge sharing.
- Actively contribute to process improvement project work.
Requirements
- Excellent written and oral communication, with excellent interpersonal skills.
- Excellent client service skills with a proactive approach, in order to take ownership of issues as they arise.
- Fast learner, self-starter, flexible and proven ability to work in a demanding environment with strong multi-tasking skills.
- Strong problem solving and analytical skills with high attention to detail, and excellent time management.
- Good understanding of market data or 1-2 years' experience in a similar field, working with larger quantities of data.
- Bachelor's degree or similar qualification in a technical or financial discipline.
Morningstar is an equal opportunity employer.
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity
Morningstar Navi Mumbai, Maharashtra, IND Office
14th Floor, Platinum Techno Park, Pranavanandji Marg, Sector 30, Vashi, Navi Mumbai, Maharashtra, India, 400703
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
