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Safeguard operational integrity by ensuring accurate, complete, and effective controls across trading platforms and internal systems. Use data analytics and reconciliations to identify exceptions, investigate discrepancies, and provide actionable insights for decision-making. Collaborate with business, operations, technology, and risk partners to strengthen governance and the risk/control environment. Drive continuous improvement through process enhancements, automation initiatives, and innovative data-driven solutions.
- Perform daily, weekly, and monthly control reconciliations across trading platforms and internal systems.
- Investigate and resolve reconciliation breaks, exceptions, and data discrepancies within agreed timelines.
- Ensure accurate execution and documentation of all controls in line with established procedures.
- Escalate control breaches, operational risks, and unresolved issues promptly to relevant stakeholders.
- Collaborate with business, operations, and technology teams to address queries and resolve exceptions.
- Participate in governance forums and stakeholder discussions to strengthen control frameworks.
- Support automation initiatives using tools such as Alteryx, Excel, and SQL to enhance efficiency.
- Identify opportunities to improve controls, reduce manual effort, and optimize processes.
- Maintain audit-ready documentation and assist with internal and external audit requirements.
- Analyze large datasets to detect trends, exceptions, and potential control weaknesses.
- Produce management reports, KPIs, and actionable insights to support decision-making and continuous
Required qualifications, skills, and capabilities
- Bachelor's degree in Finance, Commerce, Business, Technology, or a related discipline.
- Minimum 4 years of experience in Operations Controls, Reconciliations, Client Service, Middle Office, Risk & Control, or a similar role within Financial Services
- Strong analytical skills with excellent attention to detail and problem-solving capability.
- Hands-on experience with Excel and data analysis tools.
- Exposure to Alteryx or other automation tools.
- Ability to investigate and resolve discrepancies independently.
- Strong understanding of operational risk, controls, and governance principles.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ownership, accountability, and commitment to quality.
Preferred qualifications, skills, and capabilities
- Experience supporting electronic trading platforms or investment banking operations.
- Knowledge of reconciliation processes, exception management, and control frameworks.
- Familiarity with audit, compliance, or risk management activities.
- Experience with BI/reporting tools such as Tableau or Power BI.
- Exposure to process automation and continuous improvement initiatives.
Key Competencies
- Attention to Detail
- Risk & Control Mindset
- Accountability & Ownership
- Stakeholder Management
- Analytical Thinking
- Process Improvement
- Audit Readiness
- Teamwork & Collaboration
- Communication Skills
- Continuous Learning & Innovation
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase Mumbai, Maharashtra, IND Office
B11, B9, B10, Nirlon Knowledge Park, near Mrinal Tai Gore Flyover, Cama Industrial Estate, Mumbai, Maharashtra, India, 400063
