The Customer Support Executive assists in operational and commercial processes to ensure customer satisfaction and deliver high-quality service in the Payments sector.
MarTrust, an Authorized Payment Institution specializing in payment solutions for the maritime industry, is seeking a proactive and detail-oriented Customer Support Executive to provide effective support across operational and commercial processes—playing a key role in ensuring customer satisfaction, supporting company goals, and delivering high-quality service within the Payments and Financial Services sector.
Requirements
- 0-1 year experience within project experience or Banking
- Maritime/shipping experience is an advantage
- Customer Service experience is an advantage
- Intercom, Monday.com, Ms office are advantages
- Mandarin is mandatory
Benefits
- Work From Home
- Performance Bonus
- Training & Development
Top Skills
Intercom
Monday.Com
MS Office
Similar Jobs
News + Entertainment • Social Media
The Customer Support Executive assists users with app functionality, resolves issues, and builds trust in the community by responding to inquiries in various regional languages and maintaining high customer satisfaction.
Top Skills:
Customer Support Tools
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.
Top Skills:
JIRASalesforce
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Systems Administrator will manage cloud infrastructure and enterprise endpoints, ensuring system stability and security. Responsibilities include supporting cloud operations, endpoint management, and incident response alongside cross-regional collaboration.
Top Skills:
Active DirectoryAutomoxAWSAzureBashChrome OsEntra IdGCPGoogle Admin ConsoleGoogle WorkspaceJAMFmacOSMicrosoft IntuneOktaPowershellPythonSlackWindowsWorkspaceoneZoom
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
