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Kyndryl

Customer Partner

Reposted 7 Days Ago
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In-Office
Mumbai, Maharashtra
Expert/Leader
In-Office
Mumbai, Maharashtra
Expert/Leader
As a Customer Partner, you will identify and nurture business opportunities in Banking & Financial Services, lead engagements, and develop strategic account plans.
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Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

Job Description: As a Customer Partner, you will be instrumental in identifying and nurturing business opportunities within the Banking & Financial Services sector. Your role will involve:

  • Engaging with key stakeholders to understand their strategic goals and align Kyndryl’s offerings with their business objectives.
  • Collaborating with cross-functional teams to develop and implement solutions that enhance client capabilities and drive digital transformation.
  • Leading customer engagements, from initial contact through to solution delivery and post-implementation support.
  • Maintaining a deep understanding of industry trends, regulatory changes, and the competitive landscape to position Kyndryl as a thought leader and trusted advisor.
  • Contributing to the development of strategic account plans, ensuring alignment with client needs and Kyndryl’s business goals.


Who You Are

Job Qualifications:

  • A minimum of 10+ years of experience in client relationship management or business development roles within the Banking & Financial Services industry.
  • A track record of meeting or exceeding business targets and a deep understanding of the challenges and opportunities in the sector.
  • Exceptional communication skills, with the ability to articulate complex solutions in a clear and persuasive manner.
  • A collaborative mindset, with proven experience in leading diverse teams to achieve common goals.

Educational Qualifications:

  • A Bachelor’s degree in Business, Finance, Information Technology, or a related field is required. An MBA or equivalent advanced degree is highly desirable.


Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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