Develop and enhance custom software solutions using Amazon Connect, modern frameworks, and agile practices. Design scalable components, integrate cloud-based contact center solutions, debug and optimize applications, and collaborate across teams. Serve as a subject matter expert, make team decisions, drive process improvements, mentor junior engineers, and coordinate cross-functional delivery.
Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Amazon Connect
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves developing tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with modern frameworks and following agile methodologies to ensure the delivery of scalable and efficient solutions that meet unique business requirements. Collaboration with different teams and continuous enhancement of software functionalities are integral parts of the daily workflow, fostering innovation and responsiveness to evolving project needs.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements that enhance team productivity and software quality.
- Mentor junior team members to support their professional growth and integration within the team.
- Coordinate cross-functional communication to ensure alignment of project goals and timely delivery.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Amazon Connect.
- Experience with cloud-based contact center solutions and integration techniques.
- Strong knowledge of software development life cycle and agile methodologies.
- Ability to design and implement scalable software components using modern programming languages.
- Familiarity with debugging, testing, and performance optimization of software applications.
- Capability to collaborate effectively with cross-disciplinary teams to deliver high-quality software.
Additional Information:
- The candidate should have minimum 5 years of experience in Amazon Connect.
- This position is based at our PDC2C - SEZ location.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Amazon Connect
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves developing tailored software solutions by designing, coding, and improving various components within systems or applications. The role requires working with modern frameworks and following agile methodologies to ensure the delivery of scalable and efficient solutions that meet unique business requirements. Collaboration with different teams and continuous enhancement of software functionalities are integral parts of the daily workflow, fostering innovation and responsiveness to evolving project needs.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements that enhance team productivity and software quality.
- Mentor junior team members to support their professional growth and integration within the team.
- Coordinate cross-functional communication to ensure alignment of project goals and timely delivery.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Amazon Connect.
- Experience with cloud-based contact center solutions and integration techniques.
- Strong knowledge of software development life cycle and agile methodologies.
- Ability to design and implement scalable software components using modern programming languages.
- Familiarity with debugging, testing, and performance optimization of software applications.
- Capability to collaborate effectively with cross-disciplinary teams to deliver high-quality software.
Additional Information:
- The candidate should have minimum 5 years of experience in Amazon Connect.
- This position is based at our PDC2C - SEZ location.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Airoli, Mahārāshtra, IND Office
Airoli, India
Accenture Mumbai, Maharashtra, IND Office
Ganpatrao Kadam Marg, off Senapati Bapat Marg, Lower Parel West, Lower Parel, Mumbai, Maharashtra, India, 400013
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