Join Veeva Systems to implement quality management systems for life sciences, ensuring compliance and optimizing customer success through configuration and solution design.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Join Veeva’s journey on building the industry cloud for life sciences. We are bringing to market a modern cloud solution designed to optimize laboratories with increased efficiency and productivity by streamlining processes. Join the team that will partner with our customers to implement one of Veeva’s newest products in Quality Cloud - Veeva LIMS.
Passionate about bringing disruptive technology to customers and have novel ideas for successful GxP software implementation? This role will allow you to help our clients to drive new product adoption through successful implementations.
This is a remote, full-time permanent role with Veeva. For a candidate this is a customer-facing role and we have no work location requirement, if you are in close proximity to an airport and able to meet future travel requirements.
Qualified candidates must be legally authorized to be employed in India. Veeva does not provide sponsorship for employment visas for this position.
What You'll Do
- Participate in projects at life sciences companies designing and deploying Quality & Manufacturing applications
- Support Functional Analysts in workshops and be part of customer discussions of the Vault Qualitysuite (Vault QMS, Vault QualityDocs, Vault Training)
- Quality/Content management solution design, prototyping, configuration, and documentation
- Solution and configuration of Veeva Vault Quality Suite per customer requirements, including workflows, document types, security, fields, page layouts, reports, dashboards, formatted output reports, and notifications
- Leveraging enablement of out-of-the-box or best practices configuration approach to solution strategy
- Assessing the impact of change on the current configuration and working with key stakeholders to make informed decisions in a timely manner
- Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
- Ensure customer success from the beginning to the end of the engagement life cycle
Requirements
- Bachelor's Degree in Life science, computer science, or related degree
- Solid analytical and great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
- Ability to act with speed to understand business requirements and willingness to "roll up your sleeves" to design and implement a solution
- Exposure to life sciences compliance and computer systems validation requirements
Nice to Have
- Knowledge of Quality operations within the Life Sciences, Pharmaceutical, Biotech industry, and/or equivalent.
Perks & Benefits
- Health & wellness programs
- Life Assurance
- Veeva charitable giving program
- Additional annual leave over Christmas break
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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