Cloud Technical Operations Developer

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Cloud Technical Operations Engineer is responsible for monitoring and supporting cloud applications in the Varian SaaS platform. This role is a conduit between the Customers, the SaaS Enablement team, and product engineering. They will work directly on product configurations and intensively interact with customer technical representatives, product owners, project managers, installation, service, engineers, and clinical services.
To be successful, candidates need to be technical while having relevant people skills to operate in a complex, global environment and in a highly regulated, technical industry.

Primary Responsibilities:

• Participate in the management and monitoring of all cloud infrastructure

• Carry out production deployments, identifying and patching bugs and inefficiencies

• Building monitoring and reporting frameworks as well as tools used to streamline and automate tasks throughout the platform lifecycle.

• Troubleshooting critical production issues across the platform (AWS, Azure, Windows Server) and applications (Java Tomcat, Python, Perl)

• Provide Customer Service including escalated support for problems and issues

• Drive cross-functional teaming and collaboration within all business functions

• Develop and maintain automation for server and application build, test, and deploy

• Setup and monitor Cloud products on Azure using Azure App Insights or Dynatrace

• Working closely with external and internal customers to complete the technical tasks for onboarding a customer to the platform

Minimum Requirements:

• At least 3 years of relevant experience in a Cloud Operations Engineering, TechOps, or Site Reliability Engineering role

• You must possess exceptional verbal and written communication skills, an operations-oriented mindset, and a knack for technical firefighting, diagnostics, troubleshooting, and problem-solving.

• Technology stack (Must have): 

• • Cloud Provider – AWS or Azure (Preferred)

  • Monitoring- Experience with at least one monitoring solution Dynatrace, new relic, Azure app insights

  • Scripting – Hands-on experience with Python/Powershell

  • Network- Able to setup VPN connectivity using Azure\AWS solutions

  • CI\CD Tools – Experience with at least one CI\CD tool from TFS, Azure DevOps, team city & Jenkins

  • OS Admin – Windows(Preferred) And\Or Linux

• Technology stack (Good to have): 

• • Infra as Code- Experience with at least one ansible/terraform (preferred)/cloud formation

  • Knowledge of Containerization (Docker & Kubernetes)

• Proved track record to plan and manage SaaS cloud-based configuration

• Customer-centric focus to build high-level of trust

• Ability, competence, and confidence to inspire and lead technical customer onboarding

• Ready to fill gaps and reach over when a situation requires

• Curiosity. You learn passionately.

What will set you apart:

• Proven track record with SaaS platforms

• Experience with Azure App Insights and/or Dynatrace

• Experience working in the medical device industry

• Excellent communicator that can explain complex technical problems competently with clinically oriented managers and customers.

• Demonstrable people and relationships skills.

• Self-motivated and well-organized.

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Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada.

Equal Employment Opportunity Statement: Siemens Healthineers is committed to creating a diverse environment and is proud to be an equal opportunity employer. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

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