Review, collect, verify, and report client data to ensure accuracy and AML/regulatory compliance. Prepare CTRs and compliance documentation, respond to operational requests, escalate issues, and support process improvements. Use MS Office and digital systems to manage data and collaborate with teams to resolve service issues and enhance client experience.
Experience the power of innovation in financial operations by joining a team dedicated to data excellence. Here, your ideas drive smarter solutions and elevate the standards of client service. Embrace the opportunity to transform how data is managed and verified, making a measurable impact on business outcomes. Thrive in an environment that values digital expertise and rewards initiative. Be part of a forward-thinking organization where your skills set the pace for operational success.
As a Client Data Specialist within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of records before they are reviewed by the client-facing team. Your organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital literacy will help you leverage software applications and digital platforms to enhance processes and client experience.
Job responsibilities
As a Client Data Specialist within the Operations team, you will be responsible for reviewing and improving data collection and verification processes, ensuring the accuracy and completeness of records before they are reviewed by the client-facing team. Your organizational skills will be crucial in managing multiple tasks and activities, while your proficiency in digital literacy will help you leverage software applications and digital platforms to enhance processes and client experience.
Job responsibilities
- Collect, verify, and report client data to ensure records are accurate and compliant with AML and regulatory requirements.
- Prepare and review Currency Transaction Reports (CTR) and other compliance documentation, identifying and escalating potential issues.
- Respond to operational requests, adjustment reports, and partner correspondence with accuracy and timeliness, handling more complex cases as needed.
- Collaborate with team members to support and implement process improvements, sharing insights and best practices.
- Address service issues using advanced problem-solving and communication skills, escalating unresolved or complex matters appropriately.
- Demonstrate adaptability and initiative in managing assigned tasks, interim projects, and evolving business priorities.
Required qualifications, capabilities, and skills
- Proven ability to adapt to shifting priorities and manage multiple tasks in a dynamic environment.
- Advanced analytical, critical thinking, and problem-solving skills, with attention to detail.
- Effective communication and collaboration abilities across teams and stakeholders.
- Proficiency in MS Office and digital platforms for data management, analysis, and reporting.
- Dependable, proactive, and committed to delivering accurate, timely support and continuous improvement.
Preferred qualifications, capabilities, and skills
- Interest in anti-money laundering, regulatory compliance, fraud prevention, and operational risk.
- Familiarity with mainframe and PC-based systems.
- Enthusiasm for process improvement and innovation.
- Goal-oriented mindset with a focus on operational excellence.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase Mumbai, Maharashtra, IND Office
B11, B9, B10, Nirlon Knowledge Park, near Mrinal Tai Gore Flyover, Cama Industrial Estate, Mumbai, Maharashtra, India, 400063
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