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Commonwealth Bank

Chapter Lead Customer Engagement & Comms Engineering

Reposted 10 Hours Ago
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In-Office
Park Road, Andheri, Mumbai Suburban, Maharashtra
Expert/Leader
In-Office
Park Road, Andheri, Mumbai Suburban, Maharashtra
Expert/Leader
Lead a team in developing software solutions, manage projects, ensure cloud-native systems are scalable, and collaborate across teams for enhancement.
The summary above was generated by AI

Organization:

At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Chapter Lead (Engineering Manager)

Location: Bangalore

Business & Team:

Retail Technology is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service.

You will be working as a part of Retail Technology to achieve their strategic objectives through planning, prioritising, delivering and supporting projects and initiatives. Your team’s success will be realised through partnering with business and IT teams across both business domain and Technology to deliver beautiful experiences and exceptional capabilities to our branch applications

Impact & contribution:

  • Utilise advanced expertise and a broad range of concepts, technology and domain knowledge to develop and deliver world class software solutions to meet business needs.
  • You will contribute to the financial well-being of our customers by ensuring that our team builds the best solutions possible using modern development practices that ensure both functional and non-functional needs are met.

Key Responsibilities:

  • Conduct incident analysis and triage to minimize downtime effectively.
  • Design and implement and support scalable, cloud-native systems and APIs.
  • Serve as a Full Stack Developer with strong coding capabilities in .NET and related technologies.
  • Work extensively with Oracle Database, focusing on architecture and performance tuning.
  • Monitor and resolve issues using tools like Splunk, Grafana, and AppDynamics and .net skill
  • Collaborate with cross-functional teams to enhance workflows and reliability.
  • Participate in 24/7 on-call support approximately twice every two months, ensuring zero downtime for critical banking applications.
  • Be fully engaged during major incidents to restore service promptly.

Essential Skills:

  • Experience: 15+ years of industry experience as a .Net Backend engineer Development along with people management skillset
  • Methodologies: MVC with .NET Core, REST APIs, Microservices, experience on .NET Framework is helpful but not must have, streaming platforms like Kafka is good to have too.
  • Test Automation: Unit/Integration/Acceptance testing experience with Selenium.
  • Programming Languages: C# with good knowledge of OOPS concepts and design patterns.
  • CI/CD: Any Git tool for source control. Build tools like TeamCity or Jenkins and experience with deployment tooling like Octopus or similar.
  • Databases: Either of the relational databases like MSSQL / Oracle. Also any No-SQL database like MongoDB is good to have.
  • Cloud: Good AWS knowledge (EC2, VPC, ASG, ALB, LAMBDA, ECS, EKS, S3).
  • Monitoring: Familiarization with Splunk or a similar monitoring tool. Any familiarity with performance tooling like AppDynamics is good to have. Soft skills: Excellent communication skills. Working experience with Agile methodologies.

Education Qualification:

  • Bachelor’s degree in engineering in Computer Science/Information Technology.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 30/01/2026

Top Skills

.Net
Appdynamics
AWS
C#
Grafana
Jenkins
MongoDB
Oracle Database
Selenium
Splunk
Teamcity

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