Channel Sales Manager - On Trade (Central)

Business & customer management:

• Have ability and responsibility to understand and cascade sales strategy from sales management team to direct report.
• In charge of Sell Out in Central Area.
• Experience in building relationship to key account and key customer in both modern & tradition ontrade channels.
• Plan and implement sales activities monthly, quarterly, yearly to obtain the sales target (sales volume, turnover and account coverage)
• Cooperate with Marketing team to prepare and implement the activation to penetrate new account/channel and maintain the key brand equity
• Consult direct manager on sales plan and client performance.
• Complete all reports accurately and timely
• Foster relationship with existing and potential partners, especially via business entertainment events
• Ensure highest level of customer service when handling of customers’ queries and complaints

Manage the department’s expenses and customer investment.

• Control the efficiency of the operating expense and customer investment in the assigned area
• Balance the expense and revenue

Business Information & Intelligence

• Update monthly market information & sales report to Head Of Sales - Central
• Coordinate with Commercial Planning Team to ensure periodical/ ad-hoc sales reports and market intelligence/insights relating to the region are available for board of management with accurate data

Maintain and attend to the existing customers while developing the potential ones.

• Plan and implement the visits to the customers’ sites
• Handle and respond to the customers’ inquiries and complaints
• Organize and implement the development and maintenance of the close bonds with the customers

Manage the customer profiles.

• Update the customers’ information
• Categorize the customers
• Archive the data (sales, business contracts …)

Develop the internal sales procedure.

• Inspect the existing processes and develop more internal procedures to sustain the good customer services

Work with other departments to handle and satisfy the customers’ demands.

• Co-ordinate with other departments to supply the products in timely manner

Implement and develop the cost-saving initiatives.

• Establish and implement the initiatives to improve the work process to enhance the efficiency of the job.
• Supervise the use of the company’s asset in the most cost-saving manner.

People Management

• Propose the development of the successional employees
• Evaluate the job results and employees’ performance on periodical basis
• Supervise the employees’ daily tasks
• Recommend the employees’ incentive or penalty
• Conduct the internal training on the products and work process.
• Develop the employees’ sales skills

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