Coordinate candidate screening by managing communications with candidates, reviewing CV submissions, and ensuring the accuracy of information; requires 5+ years of related experience.
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.
We are looking for an experienced Candidate Screening Coordinator with a strong background in international voice processes (preferably UK). This role is critical in ensuring a seamless candidate experience and accurate documentation for global recruitment operations.
Role and Responsibilities:
- Handle inbound and outbound calls to gather required information from candidates for international processes.
- Communicate effectively via calls and emails to ensure timely updates and clarifications.
- Review submitted CVs for accuracy, consistency, and completeness.
- Identify and flag discrepancies or gaps for further investigation.
- Reach out to candidates for missing information or additional documentation.
- Execute exceptions raised by clients with precision and compliance.
- Perform reference checks and verification as needed.
- Maintain high standards of professionalism and candidate experience throughout the process.
Skills and Qualifications:
- Graduate or HSC from any stream.
- Minimum 4–5 years of experience in handling international voice processes (UK process preferred).
- Excellent verbal and written communication skills with strong articulation.
- Proactive, analytical, and detail-oriented approach to problem-solving.
- Comfortable working in rotational shifts or permanent night shifts.
- Ability to manage multiple tasks and deliver under tight timelines.
Why Join Us?
- Transport provided both ways.
- Opportunity to work in a dynamic, global company
- Growth and learning in a high-performance culture.
The Accurate Way:
We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.
Take ownership.
Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.
Be open.
Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.
Stay curious.
Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.
Work as one.
Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.
About Accurate Background:
Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.
Special Notice:
Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact [email protected].
- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.
- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format.
- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
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