Global Banking (GB) Business Resiliency’s mission is to continuously improve our businesses’ ability to provide outstanding products and services to our customers in the event of any disruption. The Resiliency Team provides guidance and governance as business stakeholders develop their Business Resiliency Plans.
As a Business Resiliency Manager in our Global Banking team, you will support the development, execution, and continuous improvement of our business resiliency strategy. You are part of the Global Business Resiliency team that drives organizational preparedness, ensuring our critical business services are ready to withstand and recover from disruptive events. You work closely with senior stakeholders and cross-functional teams to deliver effective solutions and foster a culture of resiliency. You help us stay ahead of industry’s best practices and regulatory requirements. You play a key role in shaping our approach to risk management and business continuity.
Job responsibilities:
- Support the design and implementation of business resiliency strategies aligned with local regulatory requirements and industry’s best practices
- Contribute to the deployment and enhancement of the Operating Framework, including business continuity planning and testing
- Conduct risk and impact assessments of business processes, identifying vulnerabilities and establishing controls
- Serve as a primary contact for business leaders and key stakeholders within India and the Philippines, providing guidance on resiliency matters
- Assist with the creation of executive-level reporting on resiliency risks, performance, and control effectiveness
- Champion a culture of resiliency through awareness, training, and best practices
- Participate in incident response planning and execution.
- Partner with Global Banking Resiliency team member in Singapore to provide back-up support for the broader APAC footprint.
Required qualifications, capabilities, and skills:
- Experience in business resiliency, risk management, or controls.
- Ability to work on concurrent projects that require both collaborative and independent efforts
- Effective with both verbal and written communication to various levels in the organization
- Experience with analyzing and summarizing data to translate findings into executive summaries
Curious personality or mindset with genuine interest in learning business operations and resiliency practices
- Experience coordinating business resiliency activities for a complex and global business
- Ability to build relationships and provide consultation related to resiliency planning
- Ability to analyze and streamline resiliency functions across various locations with a focus on concentration
- Demonstrated experience making independent critical fact-based decisions while understanding the appropriate escalation points
Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorganChase Mumbai, Maharashtra, IND Office
B11, B9, B10, Nirlon Knowledge Park, near Mrinal Tai Gore Flyover, Cama Industrial Estate, Mumbai, Maharashtra, India, 400063
