Gather and document HR business requirements, processes, and SuccessFactors solutions. Facilitate discovery workshops, define scope, create requirements and use cases, maintain project governance and documentation, track RAID actions and milestones, produce status reports, and coordinate UAT, test scenarios, defects, and remediation schedules across international teams.
Business Analyst
- Gather business requirements from stakeholders across HR,
- Help define project scope from a business and technical perspective
- Capture HR Business Process and Successfactors solutions
- Facilitate discovery workshops
- Work on an international team in different timezones and often competing priorities.
- Work in an iterative way with the business stakeholders to agree, develop and document solutions.
- Document current and future state processes
- Produce business requirement documents
- Create use-cases for design and testing
- Maintain project documentation
- Track actions from stakeholder meetings
- Help maintain RAID logs
- Update/run status reports
- Maintain/ensure governance for projects
- Follow up outstanding items
- Help coordinate UAT
- Ascertain test scenarios
- Track defects & fix date scheduling
- Track milestones
Business Analyst Key Skills
- Gap Analysis skills
- Process mapping & Impact analysis experience
- HR Business process and data Successfactors knowledge required
- SAP Successfactors functional knowledge required
- Jira/Confluence, Optentext, C4C for reporting
- Presentation skills
- Analytical skills
- Critical thinking & simplifying complex business processed
- Project governance skills
- Organizational and communication skills
- UAT experience
- Test scenario building experience
- Ability to track multiple projects
- Familiarity with project tracking tools
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