Binance Logo

Binance

Binance Accelerator Program - AI Supportability Engineer

Reposted 2 Months Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in India
Entry level
In-Office or Remote
Hiring Remotely in India
Entry level
Early-career TechOps role: build dashboards/alerts, script repetitive ticket steps, participate in RCAs, log user pain points and propose fixes, create a lightweight agent (e.g., Telegram bot) with reusable skills, optimize incident-management workflows, and write actionable runbooks to improve support-driven user experience.
The summary above was generated by AI
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features. Binance is devoted to building an inclusive crypto ecosystem to increase the freedom of money and financial access for people around the world with crypto as the fundamental means.
 
About Binance Accelerator Program
Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about the BAP Program HERE.
 
Who may apply
Current university students and recent graduates.
*Terms of employment / engagement shall be subject to contract and local applicable laws
 

    Responsibilities
  • Set up dashboards/alerts; script repetitive ticket steps.
  • Participate in RCAs; log user pain points weekly; propose product fixes.
  • Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.).
  • Optimize a small workflow in incident management tooling.
  • Must-have
  • CS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL.
  • Write actionable runbooks.
  • Improve user experience from support data.
  • Basic understanding of agents and skills.
  • Nice-to-have
  • K8s, CI/CD, Terraform. MLOps project experience. Built a simple LLM agent or defined skills (LangChain, function calling). TSM tool experience.

Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
 
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

Similar Jobs

12 Days Ago
Remote
India
Senior level
Senior level
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
Lead the AI Quality engineering team while remaining hands-on building evaluation infrastructure, observability tooling, diagnostic systems, datasets, annotation workflows, and CI/CD pipelines for production AI agents. Run experiments across prompts, models, routing, caching, and agent harnesses to improve quality, latency, and cost. Partner with AI Core engineering and manage technical direction and team priorities.
Top Skills: Ai AgentsBraintrustCi/CdLangsmithLlmsPythonRuby On Rails
3 Hours Ago
In-Office or Remote
India
Senior level
Senior level
Artificial Intelligence • Marketing Tech • Sales • Software
Build and operate production custody systems: signing service, key management, chain integrations, and transaction pipelines. Own end-to-end subsystems, integrate new chains, collaborate with cryptography on threshold signing and key recovery, write post-mortems, and produce clear async design docs and PRs.
Top Skills: Account Abstraction)Aurora PostgresAWSBitcoin (UtxoCggmp21ClickhouseCloudhsmCmp)Eip-1559Ethereum (Eip-712FrostGg20Github ActionsGoKubernetesLedger VaultMoveMpcPostgresPsbt)RustRust (For Chain Integration)SolanaSolidityTemporalTerraformThreshold Signing (Gg18TssTypescriptYubihsm
3 Hours Ago
Remote or Hybrid
India
Senior level
Senior level
Artificial Intelligence • Marketing Tech • Sales • Software
Own the cryptographic core: select and evolve MPC/TSS schemes, author protocol reviews, implement and review Rust/Go production crypto, lead audit responses, prepare incident fixes, publish and represent externally, and teach/mentor engineers while scaling the crypto function.
Top Skills: Bls ThresholdCggmp21Dkls23FrostGg18Gg20GoLattice-Based ThresholdMpcMulti-Party-EcdsaRaccoonRustSparkleTss

What you need to know about the Mumbai Tech Scene

From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account