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Infobip

Billing Operations Senior Analyst

Reposted 20 Days Ago
Be an Early Applicant
In-Office
Mumbai, Maharashtra
Mid level
In-Office
Mumbai, Maharashtra
Mid level
The Billing Operations Senior Analyst coordinates billing processes, manages finance documents, reconciles discrepancies, and collaborates with various teams to ensure accurate billing operations.
The summary above was generated by AI

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.


As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.


We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.


If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Work Hour: 5:30 PM to 1:30 AM

  • B. Com/ Offer to cash/ Billing /accounts receivables background/ 3-5 years of experience
  • Coordinate with cross functional teams (Credit Risk, Legal, Sales) for understanding the terms agreed with the customers
  • Setting up automatic billing for clients inside internal tools
  • Adding or disconnecting Infobip product/channels from the customer account
  • Apply various fees/charges to the client account in the internal system.
  • Calculate revenue share for IB partners based on the contracts.
  • Creation of Finance documents related to client’s consumption (internal documents, refunds, credit notes, security deposits, invoices) as well as their editing
  • Managing Finance Account Settings based on requests initiated by Account Managers / Sales, like:
    • Client’s migration from one IB company to another – including account control
  • Offer generation for prepaid clients.
  • Working closely with accounting team to ensure that all invoices are checked and all relevant information received
  • Ensuring that financial transactions are recorded, classified and summarized with local accounting principles and in accordance with group accounting policies
  • Performing manual billing with specific requirements
  • Reconcile discrepancies identified by our CSMs and/or clients (reconciling and controlling invoices with NDRs/logs)
Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

#LI-SK1

Top Skills

Accounting Software
Financial Analysis Tools
Internal Tools For Billing

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