The BI Transformation Analyst - AVP (C12) is a pivotal support role within the Business Intelligence and Transformation team, reporting to the Lead BI Data & Transformation Analyst – VP. This role focuses on driving business transformation and operational excellence by conducting in-depth analysis of current Real Estate Services (RES) business operations, identifying improvement opportunities, and actively participating in initiatives to re-engineer and digitize workflows. The successful candidate will act as a key bridge between stakeholders and the technology team, translating business needs into tangible process improvements and system enhancements. This is a hands-on role involving the design, implementation, and monitoring of new digital processes to enhance efficiency, reduce risk, and provide data-driven insights for strategic planning.
Responsibilities:
Business Process Analysis & Improvement
- Support in the discovery, mapping, and analysis of current-state ("as-is") business processes to identify bottlenecks, inefficiencies, and areas for improvement.
- Analyze current business operations to identify inefficiencies and opportunities for improvement.
- Translate business needs into functional requirements for process re-engineering and digitization.
Data Analysis & Solution Development
- Partner with business users and subject matter experts to gather, analyze, and document business requirements.
- Develop solutions via analytical dashboards or BI/workflow tools to improve existing process models and data analytics that meet industry and firm standards.
- Develop solutions, primarily through analytical dashboards and BI/workflow tools, to streamline processes and enhance data-driven strategic planning.
- Implement and monitor new digital processes to improve efficiency, reduce risk, and support the firm's transformation goals.
Stakeholder Support & Communication
- Act as a Subject Matter Expert (SME) to senior stakeholders and/or other team members, providing guidance and support.
- Identify and communicate risks and impacts, considering business implications of applying technology to the current business environment.
- Consistently demonstrate clear and concise written and verbal communication, ensuring effective information exchange between technical teams and business users.
Operational Excellence & Compliance
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding its clients and assets.
- Drive compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
Qualifications:
Experience & Technical Skills
- 3-5 years of relevant experience in business intelligence, data analysis, or process transformation.
- Hands-on experience with Tableau and/or other BI Analytics toolsets (Tableau Preferred).
- Experience with process mapping, modeling, and analysis techniques and tools, including workflow automation.
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills, particularly Excel.
- Experience with data visualization, data integrations, IWMS software, or Archibus is a significant plus.
- Knowledge of process improvement methodologies such as Lean or Six Sigma is a significant plus.
Professional & Soft Skills
- Proven interpersonal, data analysis, diplomatic, management, and prioritization skills.
- Demonstrated ability to work with a limited level of direct supervision, exercising independence of judgment and autonomy.
- Proven ability to manage multiple activities and build/develop working relationships.
- Proven self-motivation to take initiative and master new tasks quickly.
- Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.
Education:
- Bachelor's degree/University degree or equivalent experience in a relevant field such as Computer Science, Data Analytics, Information Systems, Business Administration, or a related quantitative discipline.
- Prior experience in the real estate industry, especially internal corporate real estate management, is a significant plus.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Business Analysis / Client Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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Citi Mumbai, Maharashtra, IND Office
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