Rackspace Technology Logo

Rackspace Technology

AWS Support Engineer III - R-20542

Sorry, this job was removed at 08:17 a.m. (IST) on Tuesday, Jan 21, 2025
Remote
Remote

Job Description:

 

As an L3 AWS Support Engineer, you will be responsible for providing advanced technical support for complex AWS-based solutions. You will troubleshoot and resolve critical issues, architect solutions, and provide technical leadership to the support team.


Key Responsibilities:

Architectural Oversight:

Design, implement, and optimize cloud architectures for performance, security, and scalability.

Conduct Well-Architected Framework reviews.

Complex Troubleshooting:

Resolve critical issues involving hybrid environments, multi-region setups, and service interdependencies.

Debug Lambda functions, API Gateway configurations, and other advanced AWS services.

Security:

Implement advanced security measures like GuardDuty, AWS WAF, and Security Hub.

Conduct regular security audits and compliance checks (e.g., SOC2, GDPR).

Automation & DevOps:

Develop CI/CD pipelines using CodePipeline, Jenkins, or GitLab.

Automate infrastructure scaling, updates, and monitoring workflows.

Automate the provisioning of EKS clusters and associated AWS resources using Terraform or CloudFormation.

Develop and maintain Helm charts for consistent application deployments.

Implement GitOps workflows

 Disaster Recovery & High Availability:

Design and test failover strategies and disaster recovery mechanisms for critical applications.

Cluster Management and Operations

Design, deploy, and manage scalable and highly available EKS clusters.

Manage Kubernetes objects like Pods, Deployments, StatefulSets, ConfigMaps, and Secrets.

Implement and manage Kubernetes resource scheduling, scaling, and lifecycle management.

 

Team Leadership:

Provide technical guidance to Level 1 and 2 engineers.

Create knowledge-sharing sessions and maintain best practices documentation.

Cost Management:

Implement resource tagging strategies and cost management tools to reduce operational expenses.

 

Required Skills and Qualifications:

 Technical Skills:

Deep understanding of AWS core services and advanced features.

Strong expertise in AWS automation, scripting (Bash, Python, PowerShell), and CLI.

Experience with AWS CloudFormation and Terraform.

Knowledge of AWS security best practices, identity and access management, and networking.

Capacity Planning: Analyze future resource needs and plan capacity accordingly.

 Performance Optimization: Identify and resolve performance bottlenecks.

 Migration and Modernization: Lead complex migration and modernization projects.


Soft Skills:

  Excellent problem-solving and analytical skills.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Customer-focused approach.


 Certifications (Preferred):

AWS Certified Solutions Architect - Professional

AWS Certified DevOps Engineer - Professional

AWS Certified Security - Specialty

 

Similar Jobs

13 Hours Ago
Remote
Hybrid
Bengaluru, Karnataka, IND
Mid level
Mid level
Healthtech • Software
Provide high quality customer support by resolving incidents, assisting IT team members, managing onboarding/offboarding, and overseeing hosted solutions.
Top Skills: Av Conferencing HardwareAzure Active DirectoryIntuneItilItsmLinuxM365macOSMobile Device ManagementWindows
13 Hours Ago
Remote
Hybrid
Bengaluru, Karnataka, IND
Senior level
Senior level
Healthtech • Software
The CPQ Consultant will modernize existing CPQ implementations, configure CPQ solutions, conduct testing, and support the project team with technical resources.
Top Skills: ApexDocusignSalesforceSalesforce ApisSalesforce CpqSalesforce Lightning ComponentsVisualforce
22 Hours Ago
Remote
Bengaluru, Karnataka, IND
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Principal Product Security Engineer, you will lead security initiatives, automate processes, conduct security assessments, and mentor stakeholders, ensuring the security of Atlassian products throughout their lifecycle.
Top Skills: AWSAzureDockerGCPGoJavaJavaScriptKubernetesPython

What you need to know about the Mumbai Tech Scene

From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account