Responsible for monitoring and executing reactive maintenance in telecom operations, ensuring services meet SLA performance, and troubleshooting technical issues.
Join our Team
About this opportunity:
We are now looking for a L1.5 Level Operations professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
What you will do:
The skills you bring:
About this opportunity:
We are now looking for a L1.5 Level Operations professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
What you will do:
- Willing to work in the shifts in 24*7 Model
- Resolving the customer and user technical issues
- Troubleshooting to find the root cause of the error
- Maintaining the 100% SLA targets
- SLA report preparation
- Inter and Intra Team coordination and cooperation in resolving issues
The skills you bring:
- 4-5 years exp in Telecom operations
- Good knowledge of SQL/PL-SQL, UNIX
- 2-3 years exp in BSCS billing system
- Good knowledge in HPUIM ( HP Mediation)
- Mandatory to have good understanding of Telecom domain.
- Good troubleshooting skills at all levels from application to network to host.
- Should be able to understand Procedures in PL-SQL.
- Experience in scripting (Perl, Shell, Python, etc.) is preferred.
- Operational support background in telecom.
Top Skills
Bscs Billing System
Hpuim
Perl
Pl-Sql
Python
Shell
SQL
Unix
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The NOC Engineer monitors network performance, resolves incidents, maintains service assurance, and collaborates on trouble tickets and health checks.
Top Skills:
CcnaCcnpGtpHTTPJIRALan/WanNagiosNetcoolRemedyRoutingServicenowSipSnmpSolarwindsTcp/IpVlanZabbix
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The NOC Engineer is responsible for 24x7 monitoring, incident management, fault detection, and maintaining service assurance of network systems.
Top Skills:
EmsGtpHTTPJIRALanLinuxNagiosNetcoolNmsRemedyServicenowSipSnmpSolarwindsTcp/IpUnixVlanWanZabbix
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Senior Engineer will operate and maintain ENM/ENIQ systems, administer OSS tools, manage infrastructure, and automate tasks using various technologies.
Top Skills:
Adva MosaicAnritsu MasterclawEricsson EniqEricsson EnmKubernetesLinuxPostgresPythonSap BoSQLSybase IqTableauVerticaVMwareWindows Server
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
