Startek Logo

Startek

Asst Manager

Posted 3 Days Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in India
Mid level
In-Office or Remote
Hiring Remotely in India
Mid level
Provide live-chat customer support and troubleshoot clients' wireless internet products and services. Engage customers across channels, resolve technical issues, and deliver exceptional, positive customer experiences in a tech-enabled, human-assisted CX environment.
The summary above was generated by AI
About Us

In a world where customers consistently interact with your brand across multiple channels-including digital and social-we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.

Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.

Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.

It’s a robust approach. We’ve partnered with global brands for over 3 decades now -working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.

Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.

*** DISCLAIMER***

With the increase of remote positions since COVID, many companies have seen an increase in false representation recruiters and offering fraudulent positions/pay rates that do not exist.

These messages are from anonymous sources and crafted to appear as they are being sent from Startek recruiters.  All communication from Startek will have an email address from  “startek.com”. 

Additionally, a scam message can request funds or other personal information prior to the offer letter being released.  This is not a standard operating procedure for Startek to be employed with the organization.

Startek is not responsible for any fraudulent representing the company.

 


About the TeamAt STARTEK, we believe the most important customer engagement is the one that happens next.  And that’s where you come in!  We’re looking for customer support representatives who are true engagement specialists – skilled at engaging in meaningful interactions that make our clients’ customers say “WOW!”  In this role, you’ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services.  Most importantly, you’ll have the opportunity to make a difference, every day, in the lives of our clients’ customers.  In return, we offer a competitive compensation package, great benefits, a fun, and friendly atmosphere and so much more!  If you’re positive, energetic, and ready to engage, apply now for immediate consideration.

Similar Jobs

Yesterday
In-Office or Remote
Andhra Pradesh, IND
Mid level
Mid level
Information Technology • Software
Assistant Manager supporting staffing and managed outsourcing operations: coordinate recruitment and deployment, manage client interactions and associate training, ensure process compliance, and leverage digital platforms to improve workforce productivity.
19 Days Ago
Remote
India
Mid level
Mid level
Transportation • Travel • Hospitality
The Asst Rooms Division Manager supports the Rooms Division Manager in housekeeping operations, ensures guest satisfaction, manages performance, and fosters team development.
19 Days Ago
In-Office or Remote
India
Junior
Junior
Transportation • Travel • Hospitality
The Assistant Food & Beverage Manager oversees F&B operations, ensuring service quality, managing logistics, and enhancing guest experiences while collaborating with team members.

What you need to know about the Mumbai Tech Scene

From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account