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Sutherland

Associate/ Sr. Associate- Travel Customer Service _Mumbai

Sorry, this job was removed at 12:13 p.m. (IST) on Tuesday, Jul 15, 2025
In-Office
Navi Mumbai, Thane, Maharashtra
In-Office
Navi Mumbai, Thane, Maharashtra

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Company Description

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value.  We call it One Sutherland.

Job Description

Job Description

Travel Customer Service

  • Voice Customer Service
  • Airline, Hotel, Cab Reservations.
  • Customer Handling

Qualifications

10+2

Additional Information

All your information will be kept confidential according to EEO guidelines.

Sutherland Thāne, Mahārāshtra, IND Office

Thane Belapur Road, Thāne, Maharashtra, India, 400605

What you need to know about the Mumbai Tech Scene

From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.

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