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Sutherland

Associate/ Sr. Associate- Travel Customer Service _Mumbai

Posted 14 Days Ago
Be an Early Applicant
Navi Mumbai, Thane, Maharashtra
Entry level
Navi Mumbai, Thane, Maharashtra
Entry level
This role involves providing voice customer service primarily related to travel, which includes handling reservations for airlines, hotels, and cabs, as well as assisting customers with their inquiries and needs.
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Company Description

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value. We call it One Sutherland.

Job Description

Job Description

Travel Customer Service

  • Voice Customer Service
  • Airline, Hotel, Cab Reservations.
  • Customer Handling

Qualifications

10+2

Additional Information

All your information will be kept confidential according to EEO guidelines.

Sutherland Thāne, Mahārāshtra, IND Office

Thane Belapur Road, Thāne, Maharashtra, India, 400605

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