Sutherland Logo

Sutherland

Associate/ Sr. Associate- Travel Customer Service _Mumbai

Reposted 2 Days Ago
Navi Mumbai, Thane, Maharashtra
Entry level
Navi Mumbai, Thane, Maharashtra
Entry level
Provide customer service via voice for travel-related bookings including airlines, hotels, and cabs while ensuring excellent customer handling.
The summary above was generated by AI

Company Description

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 37 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value.  We call it One Sutherland.

Job Description

Job Description

Travel Customer Service

  • Voice Customer Service
  • Airline, Hotel, Cab Reservations.
  • Customer Handling

Qualifications

10+2

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

AI
Cloud-Based Platforms
Ml

Sutherland Thāne, Mahārāshtra, IND Office

Thane Belapur Road, Thāne, Maharashtra, India, 400605

Similar Jobs

21 Hours Ago
Hybrid
Navi Mumbai, Thane, Maharashtra, IND
Junior
Junior
Enterprise Web • Fintech • Financial Services
As a Data Specialist, you will collect operational data, manage vendor relationships, resolve data issues, and improve quality assurance processes to achieve set goals.
Top Skills: Data Management PoliciesLss ToolsMS OfficeTechnical Tools
2 Days Ago
Hybrid
Mumbai, Maharashtra, IND
Senior level
Senior level
Financial Services
The Transmissions Support Manager oversees a team providing technical support, focusing on performance, process improvements, and client relationships while managing daily tasks and project participation.
Top Skills: MS Office
3 Days Ago
Hybrid
Mumbai, Maharashtra, IND
Senior level
Senior level
Financial Services
The Discretionary Fixed Income Specialist will support the Asia Private Bank team, manage advisor relationships, provide investment insights, and enhance client experience through collaboration with investment teams and monitoring market trends. Responsibilities include producing presentation materials, writing portfolio commentary, and educating advisors on fixed income strategies.

What you need to know about the Mumbai Tech Scene

From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account