Associate Sales Director, Wound Closure Healing & Biosurgery – West + South

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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Job Description:

At Johnson & Johnson Medical Devices Companies, we are using our breadth, scale and experience to reimagine the way healthcare can be delivered and help people live longer, healthier lives.

In a radically changing environment, we are making connections across science and technology to combine our own expertise in surgery, orthopaedics, vision and interventional solutions with the big ideas of others to design and deliver physician and patient-centric products and solutions.

As pioneers in medical devices, we continually focus on elevating the standard of care—working to expand patient access, improve outcomes, reduce health system costs and drive value. We create people-centred healthcare to help the patients we serve recover faster and live longer and more vibrantly.

Johnson & Johnson Medical Devices is recruiting for the Associate Sales Director role, located in Delhi

Position Title: Associate Sales Director, Wound Closure Healing & Biosurgery – West + South

States covered: Maharashtra, Gujarat, MP, Chhattisgarh, Goa, Karnataka, AP, Telengana, TN, Kerela

Team Size: 70+ team members

Role Type: People Manager

Department Name / Franchise: Wound Closure Healing & Biosurgery

Sector: MedTech

Position Location: Mumbai

Business Overview:

Patient care is never one-size-fits-all. Every person has different needs, so we innovate accordingly. We develop surgical and interventional solutions that center on the unique journey of every patient, and help to discover more efficient, groundbreaking pathways to healing. 

In collaboration with clinicians and healthcare experts around the world, Wound closure products impact every specialty, every procedure, and every surgical patient. Ethicon is the global leader in wound closure,1 with products that help improve patient outcomes, optimize healing, and maximize operating room efficiency

Role Overview:

Responsible for building the business for the Wound Closure Healing franchise with a focus on sustainable compliant growth that is consistent with the CREDO, company policy, and business goals. The expectation is to deliver topline growth by driving commercial excellence and external focus, developing the capability of the sales organization, and building for scale by focusing on processes and execution. If you are someone who loves leading and developing large teams, wants to solve business problems, really cares about customer relationships, and is constantly looking for insights that can improve the customer experience, and believes in structured implementation of strategies, you should consider this role. No one works with infinite resources, so you are expected to drive the sales operations efficiently.  You are expected to work closely with the various enabling functions to drive the business and its people forward. As you focus on delivering results quarter on quarter, you need to focus on the long-term vision for the organization.

Illustrative Responsibilities:

Business Financial Results

• Deliver the assigned Business plan for the business – Achieve Monthly / Quarterly / Annual Business Plan

• Understand customers’ needs and market potential, and set direction, strategies, and plans to expand the market and realize market potential

• Analyze sales reports to proactively identify opportunities and risks, re-prioritize resources to maximize sales opportunities

• Design models to engage channel and ensure key KPIs of channel management are maintained to maximize opportunity and optimize channel ROI

• Engage and actively influence the large third-party sale organization to deliver business results as well as identify and train key performers in that team through the right training interventions

Customer Satisfaction

• Develop and maintain strong relationships with all levels of customers to achieve high levels of customer satisfaction. Research and identify key customer critical success factors as a basis for identifying innovative sales and service opportunities that will deliver improved customer business performance and healthcare outcomes

• Develop and implement strategies in collaboration with Marketing and Prof Ed teams for KOL management

• Strong understanding of Government procurement processes and patterns to ensure participation and winning in Key Tenders of the country

Internal Business Processes

• Manage internal relationships and processes enabling flexibility and responsiveness in drawing on internal specialists, accessing information and support as needed

• Optimize sales results through close alignment and cooperation with Franchise Marketing groups, manage appropriate allocation and utilization of resources and equipment.

• Provide relevant information to marketing and other support departments, to contribute to effective internal business processes, and to support effective decision-making and actions across the organization

• SFE Implementation and Analysis

People Management

• Develop strong teams and ensure a competitive succession plan is in place for all the critical roles in both Sales and Marketing organizations  

• Build synergy in the team, and with the other stakeholders through effective leadership

• Champion the Diversity, Equity, and Inclusion (DEI) initiatives

• Build a strong team and talent pipeline through meticulous recruitment, implementing training and development plans to address development needs  

• CREDO- conduct feedback and identify issues and action plans, and ensure completion of agreed-upon plans

Corporate Ethics

• Drive CREDO culture in the team through participation in the company’s Credo programs, communicate to the sales team about their individual responsibility towards the CREDO

• Manage business within ethics and values expressed in Credo while actively pursuing business outcome

Qualifications:

• Post-graduation degree or diploma in Business Management.

• Minimum of 10 Years of experience in sales management and people management

• Past experience in Medtech is required

• Strong sales management and large team management experience across regions required 

Other Requirements:

• Advanced business acumen and strategic thinking mindset

• Big Picture orientation and results driven

• Inclusive leadership style

• Superior communication, Leadership & people management skills

• Excellent interpersonal skills and ability to build relationships

• A person with flexibility to adapt to challenging situations and ability to work under pressure

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