Associate Process Manager

The ideal candidate should possess strong business understanding of finance industry with special focus on Trade lifecycle, Reconciliation, various securities in the market, different feeds and swift formats, knowledge of TLM platform. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team.

Reconciliation- Associate Process Manager- Responsibilities

• Review and analyse trade data between risk and finance systems

• Check for completeness, accuracy and consistency to identify the set of genuine breaks

• Investigate the genuine breaks for root cause and facilitate resolution and decision support, wherever necessary

• Provide support on the change and new business requests received from various RFDAR/non-RFDAR teams by assessing the business requirements, performing testing, providing SME support

• Apply data normalization methods such as filtering, standardization, enrichment, aggregation

• Lead discussions with the internal teams to highlight breaks

• Lead and take appropriate action post liaising with the respective stakeholder

• Create reports / metrics / analysis to cover the Daily / Weekly / Monthly requests

• Mailbox Management / Queue Management

• Build domain expertise and lead from the front.

• Independently handle clients and client calls– establish self as a valued partner.

• Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation 

• Help knowledge management endeavour by sharing process knowledge and best practices within the teams 

Minimum Qualifications- 

• Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)

• 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of Reconciliation and trade lifecycle.

• Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope
• Knowledge of / prior experience with offshoring processes and methodologies highly preferred

• Seeking a challenging new position in a dynamic high growth company and industry.

• Should be good with logical and quantitative abilities.

Preferred Qualifications- 

• Ability to manage and complete specific tasks with minimal direction

• Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes

• Willingness to continuously learn, upgrade skills and stay relevant to business demands

• Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

To know more about us, visit https://eclerx.com 

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.