Associate - Operations (Thane, India)

About Quantanite:

Quantanite is a global leader in business process outsourcing (BPO) and customer experience (CX), driven by AI and cutting-edge technology. Our focus is on making operations smarter, faster, and more seamless for our clients by combining automation with human expertise to deliver exceptional results. With a team of over 2800 + professionals worldwide, we’re at the forefront of redefining how businesses operate in the digital age. Our approach emphasizes orchestrating people, processes, and AI-driven solutions to ensure efficiency and innovation at every level. As we continue to grow and expand our AI and digital transformation initiatives, we’re looking for a Associate to help lead and scale our operations from Johannesburg.

The company is headquartered in London, with delivery centers in Dhaka (Bangladesh), Johannesburg (South Africa) and Thane (India).

The current positions are for our Thane, India delivery center.

What you will do:

• Reviewing video footage and snaps to detect high-risk driving incidents and potential collisions.
• Analyze videos and snaps to confirm the occurrence of collisions.
• Maintain proactive and clear communication with team and client.
• Maintain error-free work with accuracy.

Who you are:

• Undergrads and Freshers are highly encouraged to apply
• Good English Communication skills (verbal & written)
  
• Good Proficiency in G-Suite/MS Office.
• Experience: few months to maximum 1 year of Backoffice work experience can add value. (Not Mandatory)

Benefits:

At Quantanite, we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:

• Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
• Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
• Events: Regular team and organization-wide get-togethers and events.
• Other benefits such as competitive salary, paid leave benefits, festival bonuses, annual leave payments, transportation allowance, additional payment for working overtime, medical insurance, reward and recognition programs (monthly and yearly) and extra allowance for working in odd hours.

Future development

At Quantanite, you’ll have a personal development plan to help you improve in the areas you’re looking to develop in over the coming years. Your manager will dedicate time and resources to supporting you in getting you to the next level.

You’ll also have the opportunity to progress internally. As a fast-growing organization, our teams are growing, and you’ll have the chance to take on more responsibility over time. So, if you’re looking for a career full of purpose and potential, we’d love to hear from you!