The Senior Data Lead Manager manages a team of experienced professionals that performs difficult and complex analytics and statistical modeling on large data sets to identify current market sector trends and customer patterns. This job oversees the examination and identification of data patterns and trends that help answer business questions and improve decision-making. This job also makes recommendations that address unique opportunities, needs, and challenges, ranging from strategic decisions to building operational analytics products that directly drive the customer experience.
Key Responsibilities and Duties
- Oversees mathematical, statistical, and economic techniques that determine market conditions, project consumer needs and inform business initiatives.
- Monitors trends found from modelling to inform other lines of business such as product development and marketing decisions.
- Facilitates research, development and implementation of new and emerging analytics technologies and identifies technology-based business opportunities.
- Reviews detailed reports and conclusions for business, finance, and investment management based on data summaries.
- Develops mechanisms for ensuring that information provided is accurate, meaningful, has integrity, and caters to the needs of the decision makers.
- Analyzes trends identified in data modeling to inform other lines of business such as product development and marketing decisions.
- Manages, coaches, directs, assesses performance, and coordinates with direct reports to facilitate execution of the business’ strategies and objectives.
- Develops and presents detailed reports and conclusions for business, finance, and investment management based on data summaries.
- Approves mathematical, statistical, and economic techniques that determine market conditions, project consumer needs and inform business initiatives.
- University (Degree) Preferred
- 5+ Years Required; 7+ Years Preferred
- Physical Requirements: Sedentary Work
Career Level
9PL
Associate Director, Workday Reporting Lead People Team
About the Role
We are looking for a strategic and technically adept Associate Director to serve as our Workday Reporting Lead within the People Team. This individual will be the primary subject matter expert for all Workday reporting and analytics capabilities, partnering closely with HR, Finance, and business leadership to transform workforce data into meaningful insights that drive informed decision-making across the organization.
This role sits at the intersection of HR technology and people analytics, requiring both deep Workday expertise and the ability to translate complex data into compelling narratives for a variety of stakeholders.
Key Responsibilities
Reporting Strategy & Governance
- Own and evolve the enterprise Workday reporting strategy
- Establish governance standards, naming conventions, and best practices to ensure data consistency, accuracy, and accessibility across the People function
- Define and maintain a reporting catalog that serves as the single source of truth for all people-related metrics and dashboards
Workday Reporting & Analytics Delivery
- Design, build, and maintain a broad suite of Workday reports utilizing Workday Report Writer, Composite Reports, BIRT, and Prism Analytics
- Lead the development of dashboards and scorecards aligned to key workforce metrics including headcount, attrition, compensation, talent acquisition, DEI, and workforce planning
- Apply expertise in Calculated Fields, custom report types, and matrix/trending reports to deliver high-quality analytics solutions
Stakeholder Partnership
- Serve as a trusted advisor to HR Business Partners, Centers of Excellence leads, and senior business leaders
- Translate reporting requirements into scalable, actionable solutions
- Facilitate requirements-gathering sessions and proactively identify opportunities where data and analytics can add strategic value to ongoing people initiatives
Team Leadership & Development
- Lead and mentor a small team of Workday reporting analysts
- Foster a culture of continuous learning, collaboration, and operational excellence
- Establish clear priorities and manage team capacity
- Support the professional growth of team members through coaching and development planning
Data Integrity & Compliance
- Partner with Workday System Administration and Data Governance teams to uphold the highest standards of data quality and security
- Ensure all reports and analytics assets comply with relevant data privacy regulations, including GDPR and applicable employment laws
- Properly manage role-based access to sensitive workforce data
System Enhancements & Continuous Improvement
- Stay current with Workday's evolving product roadmap, evaluating new reporting features and releases for applicability and adoption
- Lead or contribute to Workday HCM upgrade cycles from a reporting perspective
- Ensure continuity and improvement of existing reporting assets with each product release
Qualifications
- Bachelor's degree in Human Resources, Information Systems, Business Analytics, or a related field
- Minimum of 8 years of progressive experience in HR technology or people analytics
- At least 5 years of hands-on Workday reporting experience
- Demonstrated proficiency with Workday Report Writer, Composite Reports, Calculated Fields, dashboards, and Prism Analytics
- Proven track record of managing complex reporting projects from requirements through delivery in a large, matrixed organization
- Preferred
- Workday Reporting or HCM Pro certification
- Experience with Workday Prism Analytics, People Analytics, or integration with BI platforms such as Tableau or Power BI
- Prior experience in a lead or people management capacity within an HR technology function
Skills & Competencies
- Strong analytical thinking and problem-solving skills
- Exceptional ability to communicate technical concepts clearly to non-technical audiences
- Collaborative, relationship-oriented professional with strong stakeholder management skills
- Ability to balance attention to detail with a strategic, big-picture mindset
- Passion for data-driven HR and a commitment to continuous improvement
What We Offer
- Opportunities for professional development and career growth
- Collaborative and inclusive work environment
- Meaningful impact on how workforce insights inform strategy at one of the nation's leading financial services organizations
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Company Overview
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: [email protected]
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