About the Team
The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. In addition to driving technology and process excellence, we actively manage client and partner relationships to ensure alignment on goals and continuous improvement. If you're passionate about AI, building strong partnerships, and creating impactful change, this is the team for you!
About the Role
We are building a new-age AI Services (AI BPO) business that delivers outcomes—not software. This role is for a GTM consultant/closer who thrives in ambiguity, is genuinely excited about selling AI-led offerings, and can operate at the intersection of AI, services, and enterprise problem-solving. This is not a lead-gen or pipeline-building role—our internal team owns prospecting and top-of-funnel. This role is about being the face of MAS to the market: building trust with CXOs and BU heads, running the room in high-stakes conversations, and owning the commercial close.
What You Will Do
- Own and drive deal closure for enterprise/mid-market accounts—from qualified conversation to signed contract.
- Build and nurture senior relationships with CXOs, BU heads, and key decision-makers as the primary face of MAS.
- Lead high-stakes discovery conversations, solutioning discussions, and commercial negotiations.
- Own pricing strategy and structuring—outcome-based, slab-based, pilots, risk-sharing models—and negotiate terms to closure.
- Map client org structures to identify true decision-makers, influencers, and blockers, and manage stakeholders accordingly.
- Partner closely with the internal lead-gen/prospecting team to convert qualified opportunities into closed deals.
- Identify product and service gaps through client conversations and feed insights back to Product, Tech, and Ops.
- Own the demo and proposal narrative—refining what we show, how we show it, and why it resonates with senior stakeholders.
- Continuously track competition and market positioning, and adapt the sales/commercial playbook accordingly.
- Bring structured, consultative thinking to each deal rather than a transactional sales approach.
What you will need
- 5–9 years of experience in enterprise sales, GTM, or consulting roles, with strong exposure to Indian mid-market/enterprise customers.
- Background in consulting, strategy, or solution-selling environments preferred—comfort operating as a trusted advisor, not just a vendor rep.
- Proven experience closing complex, high-value deals and owning commercial/pricing negotiations end-to-end.
- Demonstrated ability to build and sustain relationships with CXOs and senior BU stakeholders.
- Genuine interest and curiosity in AI and emerging technology—you don't need to code, but you must "get it" and be excited to sell it.
- Excellent oral/written communication—able to create crisp decks, proposals, and structured commercial documents.
- Strong negotiation skills across pricing, scope, and contractual terms.
- Comfortable working in ambiguity, without established playbooks, in a 0–1/1–10 business environment.
- High ownership, executive presence, and the ability to represent the company credibly in the room.
- Strategic thinker who can also execute tactically—strong problem-identification and analytical skills.
Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.
Curious about life at Meesho? Explore our Glassdoor - our people have a lot to say and they've helped us become a loved workplace in India.
Our MissionDemocratising internet commerce for everyone — Meesho (Meri Shop) started with a single idea in mind: to be an e-commerce destination for Indian consumers and to enable small businesses to succeed online.
We provide our sellers with benefits such as zero commission and affordable shipping solutions in the market. Today, sellers nationwide are growing their businesses by tapping into Meesho’s large and diverse customer base, state-of-the-art tech infrastructure, and pan-India logistics network through trusted third-party partners.
Affordable, relatable merchandise that mirrors local markets has helped us connect with internet users and serve customers across urban, semi-urban, and rural India. Our unique business model and continuous innovation have established us as a part of India’s e-commerce ecosystem.
Culture and Total RewardsOur focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent.
Total rewards at Meesho comprise a comprehensive set of elements — monetary, non-monetary, tangible, and intangible. Our 9 guiding principles, or "Mantras," are the backbone of how we operate, influencing everything from recognition and evaluation to growth discussions. Daily rituals and processes like “Problem First Mindset,” “Listen or Die,” our Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles.
We offer competitive compensation — both cash and equity-based — tailored to job roles, individual experience, and skill, along with employee-centric benefits and a supportive work environment. Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. This includes extensive medical insurance for employees and their families, wellness initiatives like telehealth, wellness events, and fitness-related perks.
To support work-life balance, we offer generous leave policies, parental support, retirement benefits, and learning and development assistance. Through personalized recognition, gratitude for stretched work, and engaging activities, we promote employee delight at the workplace. Additional benefits such as salary advance support, relocation assistance, and flexible benefit plans further enrich the Meesho experience.
At Meesho, we are committed to creating an inclusive and accessible workplace where every individual can thrive. In compliance with the Rights of Persons with Disabilities Act, 2016, we uphold the following principles:
Equal Opportunity: We ensure that employment opportunities are never denied on the grounds of disability if the candidate is otherwise competent to perform the job.
Accessible Workplace: Our facilities are designed to be fully accessible, with amenities and assistive devices provided to support differently abled individuals in their work.
Inclusive Hiring Process: We adopt a transparent and non-discriminatory selection process, including providing application forms in alternate formats and offering reasonable accommodations during interviews upon request.
Career Growth: We provide adequate training post-recruitment and pre-promotion, with training materials available in accessible formats to enable equal career progression.
Support & Confidentiality: A dedicated liaison officer/committee addresses concerns and grievances, while maintaining strict confidentiality of disability-related information.
Awareness & Inclusion: We conduct awareness programs to promote a culture of inclusivity across the organization.
Meesho welcomes applicants and employees of all abilities and is dedicated to fostering an environment where differently abled persons can achieve their full potential.
Know more about Meesho here : https://www.meesho.io/
