We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
The First Line Governance Risk and Compliance (GRC) function provides oversight of policy, standards, risks and controls across different areas. The function drives a better understanding of first line risks and will support, advise and facilitate the leadership team in actively managing risk by making decisions regarding the need for remedial actions and/or risk acceptances taking into account:
- The current First Line GRC risk profile and control environment;
- The relative scale of exposure and their likelihood; and
- The cost and effort of remediating those exposures.
The policies and control frameworks managed by the team include Information Technology, Operational Resilience, Third Party Risk Management, Data and Privacy.
The primary role of the AVP is to perform control testing across Third Party Risk Management, Operational Resilience, Data & Privacy areas and support the development and improvements of the control framework across all areas managed by First Line GRC to ensure that it remains aligned to the M&G risk appetite. This includes, but is not limited to, understanding the external requirements (by regulators and industry bodies) and the organisation’s strategy, vision and direction, external and internal emerging risk, and working closely with other leads in the function and wider M&G to understand the control framework and recommend improvements of policy, standards and control requirements. This will include overall assessment of the implementation of the control framework and will be supporting control owners to define corrective actions when gaps are identified. In addition, the role will support oversight of the Technology controls testing team and the issue assurance process providing validation of issue closure packs.
Primary Responsibilities -
- Performing control testing across the Technology, Third Party Risk Management, Operational Resilience, Data & Privacy functions
- Ensuring our stakeholders are integrated and work consistently across GRC and relevant M&G plc risk framework, policies, processes and ways of working.
- Providing on-going oversight, governance & reporting over the risk areas covered by First Line GRC.
- Track and review issue closure pack and support the Issue Assurance processes
- Supporting management with the remediation of any control gaps or implementation of control improvements
- Deliver the service with support of resources provided by a third party.
- Build strong professional relationships with key stakeholders and senior leaders across Technology to capture appropriate risk metric data.
- Actively identify new approaches that enhance efficiency and the business impact of the IT risk landscapes.
- Support the Head of Controls Assurance with reporting status updates and testing outcomes to senior stakeholders.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
