Assistant Manager - Video Tech Operations, JioCinema

Viacom18’s JioCinema is not just a streaming service; it's a movement, ushering in a new era of entertainment and sports consumption. It aspires to push beyond the traditional OTT platform boundaries, to offer an immersive, interactive viewing experience that transcends conventional viewing. JioCinema integrates real-time streaming, interactive features, and personalized recommendations, to build a more engaging and satisfying viewer experience. All of this while it continues to smash records for concurrent ‘live sports’ viewership and billions of digital views. 

On sports, JioCinema is home to some of the biggest live sporting events such as the IPL, and global sporting IPs like FIFA, LaLiga, amongst others. On entertainment, JioCinema boasts of a robust and diverse repository of riveting originals, digital film premieres, reality series, regional content, network content and curated entertainment and sporting content, all available for free. This along with the recently introduced subscription segment presents real-time uninterrupted streaming of premium global titles from leading studios like Warner Bros. Discovery, NBCUniversal, and JioStudios establish JioCinema as the ultimate entertainment destination. As JioCinema strides towards its goal of becoming India's largest and most loved entertainment company, it is not just focused on size, but on the quality and diversity of the experiences provided. JioCinema is on a mission to ensure that every story, every game, and every piece of content finds its audience and that every audience finds its passion. 

JioCinema is available for Android, iOS, and for web users on https://www.jiocinema.com

What will you do ?

• Technical Support and Troubleshooting: Utilize extensive domain knowledge in Video technologies to provide hands-on support for the operation of OTT Headend. Analyze and troubleshoot issues using specialized tools to ensure 24x7 operational success. Offer technical support for various live events, demonstrating proficiency in Play-out system operations
• AWS Media Services and Technologies: Apply hands-on experience with AWS media services related to Live & VOD, ensuring efficient utilization and troubleshooting. Display adeptness in media streaming technologies such as RTMP, SS, HDS, HLS, MPEG-Dash, encoding technologies, and streaming codecs
• Codec and Architecture: Manage and understand video and audio codecs (H.264, H.265, MPEG4, AAC), streaming architectures (RTP/UDP, RTSP, HTTP, RTMP), SCTE35/104 markers, and Native DRM for encrypted playback
• Middleware Platforms and Network Delivery: Work with middleware platforms, enabling seamless interaction between client applications and back-end systems. Facilitate video delivery through leading content distribution networks, ensuring reliable transmission and playback
• Workflow Optimization and Technical Collaboration: Enhance production workflows by identifying, troubleshooting, and resolving issues between transcoding, publishing, playback, and syndication systems. Act as a technical resource across departments, providing expertise to address and resolve technical challenges effectively
• Utilization of Technical Tools and Communication: Employ Hardware/Software Encoders, Playout software, Ingest tools, TS analyzer, Multi-viewers, and Customized CMS for optimal operations. Leverage strong communication skills, both written and verbal, to articulate technical information and actively engage in problem-solving scenarios
• Networking: Apply basic networking knowledge encompassing TCP/IP, UDP/IP, IGMP, CBR/VBR Streaming, DHCP, DNS, and LAN/WAN technologies to support video delivery systems

Who should apply for this role ?

• Education: The ideal candidate should possess a relevant Graduate or Post-Graduate degree 
• Experience: Candidates with a minimum of 8 years of experience in the Telecom/Video industry, showcasing expertise in video technologies, streaming protocols, and troubleshooting tools
• Technical Specialists: Individuals experienced in providing hands-on technical support for OTT Headend operations, live events, and Play-out system functionalities. Candidates proficient in utilizing AWS media services for Live & VOD applications, with a strong grasp of media streaming technologies. Those with comprehensive knowledge of video and audio codecs, streaming architectures, DRM technologies, and markers like SCTE35/104, ensuring secure playback. Individuals possessing a foundational understanding of networking components and services, enabling support for video delivery systems
• Middleware Platform Professionals: Individuals familiar with middleware platforms facilitating interactions between client applications and back-end systems, particularly within content delivery networks
• Workflow Optimization Specialists: Professionals adept at analyzing and improving production workflows involving transcoding, publishing, playback, and syndication systems
• Communication-Savvy: Candidates with strong communication skills, capable of effectively conveying technical information and collaborating with cross-functional teams

Viacom18 Media Pvt. Ltd. is one of India’s fastest-growing entertainment networks and a house of iconic brands that offers multi-platform, multi-generational, and multicultural brand experiences. Viacom18 defines entertainment in India by touching the lives of people through its properties on air, online, on the ground, in cinemas, and merchandise. Its portfolio of 38 channels across general entertainment, movies, sports, youth, music, and kids genres delights consumers across the country with its eclectic mix of programming. JioCinema, Viacom18’s OTT platform, is one of India’s leading streaming services and most popular destination for live sports. Viacom18 Studios has successfully produced and distributed iconic Hindi films and clutter-breaking regional films for over 13 years in India.

We are an equal opportunity employer and all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status.