The Assistant Manager in Technical Support is responsible for aligning product development with customer needs, conducting laboratory tests on construction materials, troubleshooting problems, providing technical support to customers, and assisting the sales team with site trials while staying updated on market trends.
Company Description
Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 101 countries around the world and manufactures in over 300 factories. Its 33,500 employees generated annual sales of CHF 10.49 billion in 2022.
Job Description
- Understand and align product development as per customer requirement
- Mix designs as per customer requirement.
- Conduct Laboratory testing relating to Concrete, Aggregates, and Cement.
- Record, analyze, certify and prepare summaries of findings and maintain records of the results.
- Troubleshoot to determine reasons for problems of complaints.
- Provide technical support to customers /contractors on site.
- Provide support to Sales team to conduct trials at site.
- Stay abreast of market trends as well as changes in market and competitive landscape and initiate necessary actions
Qualifications
- Education:
- B.E Civil Engineer with Experience in Construction Chemicals / Construction OR Diploma Civil Engineering with Experience in Construction Chemicals / construction
- Experience:
- 8 Years in Admixture business
- Working Experience: 8 to 10 years of experience in Construction Chemicals industry
Additional Information
Top Skills
Aggregates
Cement
Concrete
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