About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Order to Cash, Eye for Detail, Financial Accounting, Reporting, ERP, Business Process Mapping, Team management, Data Analysis, Testing, Microsoft Office
As an Analyst, you will be part of a team responsible for performing tasks within the Order to Cash stream (Accounts Receivable & Collections), as well as your involvement in the Month End Closing process and some other specific accounting activities related to the stream. The performance should meet the requirements defined in the SLA/KPI’s
Client Set Up
⦁ Performing the due diligence on new customers/suppliers, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for all counterparties
⦁ Conduct credit checks
⦁ Prepare Commercial Summary of the contract
Invoicing
⦁ Monitor processing of invoices on Clients based on information received from operations
⦁ Ensuring compliance with contract
Cash Allocation
⦁ Booking and Allocation of payments received from clients.
⦁ Assist with client reconciliation
⦁ Ensure Credit Notes and Invoices are properly offset.
Credit Control
⦁ Following up with Clients for collecting money
⦁ Ensuring excellent rapport & relationship with clients
⦁ Preparing Summary of money collected and overdue accounts
⦁ Identifying reasons/ block for non-payment of monies by clients
⦁ Following up with relevant departments to resolve issues so that money can be collected from client
⦁ Developing templates, policies, and procedures by each client for ensuring money from concerned clients are collected on timely basis
⦁ Liaison with Lawyers when needed for Delinquent accounts
AR Insurance
⦁ Understand the coverage requirements for AR
⦁ Knowledge Transfer - Transition of the activity to India for this function
⦁ Manages the Insurance requirements, coverage, settlement and renewal process on an ongoing basis.
Customer Service and Reconciliation
⦁ Liaise with Operations to resolve any queries raised by Clients
⦁ Responding to inquiries from operations / clients and resolve issues.
⦁ Perform AR reconciliations.
Month End
⦁ Assist with AR sub-ledger close process and other Month End activities (Bad debt provision, Unbilled Revenue, WIP)
⦁ Ensure monthly checklists are completed by the month end and signed off by Senior Accountant
⦁ Prepare monthly, quarterly, annual and ad- hoc forecasting reports
CA with 5-7 years of experience in Managing Order to Cash Process. Working with BPO companies will be added advantage
⦁ Experience in a O2C Process
⦁ Strong communication skills
⦁ Experience of operating within a finance shared service environment
⦁ Enthusiastic, self-motivated, adaptable, and flexible
⦁ Ability to perform under pressure
⦁ Problem-solving skills
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
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