Supports critical business applications by monitoring systems, investigating incidents, troubleshooting data pipelines and workflows, and resolving complex technical issues. Collaborates with cross-functional teams, documents findings, improves operational processes, and communicates solutions to stakeholders. The role also involves optimizing large-scale data workflows, contributing to system reliability, and mentoring junior team members while developing subject-matter expertise in Databricks.
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Databricks Unified Data Analytics Platform
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain reliability and efficiency, contributing to the overall stability of business processes through diligent problem-solving and system oversight.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document and communicate findings and solutions clearly to stakeholders.
- Assist in the development and implementation of process improvements to enhance system reliability.
- Support junior team members by sharing knowledge and providing guidance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.
- Experience with data pipeline development and troubleshooting within cloud environments.
- Strong analytical skills to diagnose and resolve complex system issues.
- Familiarity with monitoring tools and incident management processes.
- Ability to work with large datasets and optimize data workflows.
- Effective communication skills to collaborate with technical and non-technical teams.
Additional Information:
- The candidate should have minimum 3 years of experience in Databricks Unified Data Analytics Platform.
- This position is based at our Mumbai office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Databricks Unified Data Analytics Platform
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain reliability and efficiency, contributing to the overall stability of business processes through diligent problem-solving and system oversight.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document and communicate findings and solutions clearly to stakeholders.
- Assist in the development and implementation of process improvements to enhance system reliability.
- Support junior team members by sharing knowledge and providing guidance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Databricks Unified Data Analytics Platform.
- Experience with data pipeline development and troubleshooting within cloud environments.
- Strong analytical skills to diagnose and resolve complex system issues.
- Familiarity with monitoring tools and incident management processes.
- Ability to work with large datasets and optimize data workflows.
- Effective communication skills to collaborate with technical and non-technical teams.
Additional Information:
- The candidate should have minimum 3 years of experience in Databricks Unified Data Analytics Platform.
- This position is based at our Mumbai office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Airoli, Mahārāshtra, IND Office
Airoli, India
Accenture Mumbai, Maharashtra, IND Office
Ganpatrao Kadam Marg, off Senapati Bapat Marg, Lower Parel West, Lower Parel, Mumbai, Maharashtra, India, 400013
Similar Jobs
Information Technology
Supports critical business applications by monitoring performance, investigating and resolving system issues, troubleshooting Databricks data pipelines in cloud environments, and optimizing data workflows. The role collaborates with cross-functional teams, documents solutions, improves support processes, and guides junior team members while serving as a subject matter expert.
Top Skills:
Databricks Unified Data Analytics Platform
Information Technology
Investigate, diagnose, and resolve issues across critical business applications using Epic Systems. Monitor system performance, manage incidents, collaborate with cross-functional teams, document findings and resolutions, improve support processes, and provide guidance to junior team members. The role requires independent work, strong problem-solving skills, effective stakeholder communication, and the ability to manage multiple priorities.
Top Skills:
Epic SystemsIncident Management ToolsSystem Monitoring Tools
Fintech • Information Technology • Software • Financial Services
Provides L2 application and infrastructure support for project and production environments. Responsibilities include setting up UAT environments, managing CI/CD deployments, configuring enterprise applications, troubleshooting application, database, middleware, and infrastructure issues, monitoring system performance, conducting root cause analysis, and supporting incident and change management. The role collaborates with development, infrastructure, and business teams in complex enterprise or banking environments.
Top Skills:
AppdynamicsBitbucketCi/CdElasticsearchElk StackGrafanaJavaJboss Application ServerKibanaLinuxLogstashOracle DatabaseSQLWindows
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
