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Provides application support for critical business systems, troubleshooting software issues across multiple components and teams. Monitors performance, performs SAP application optimization, supports SAP integrations, documents technical solutions, and proactively resolves problems. The role serves as a subject matter expert, contributes to team decisions, facilitates knowledge sharing, and requires SAP ABAP Development for HANA expertise.
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Investigate, troubleshoot, and resolve issues across critical business applications and database systems. Monitor system performance, analyze logs and diagnostic data, optimize queries, support backup and disaster recovery, and improve reliability. Serve as a subject matter expert, make team decisions, collaborate across teams, provide solutions, lead support-process improvements, and mentor junior engineers.
Top Skills:
Microsoft Sql Server
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Investigate and resolve issues across critical business systems, act as SME, lead troubleshooting and incident resolution, coordinate with cross-functional teams, mentor junior staff, and document technical procedures to ensure application stability and minimal downtime.
Top Skills:
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Supports critical SAP business systems by monitoring, troubleshooting, tuning performance, analyzing logs, managing upgrades and patches, and maintaining backup and recovery processes. Acts as a subject matter expert, leads team decisions, coordinates cross-functional issue resolution, improves system reliability, and mentors junior engineers. The role requires 7.5 years of SAP Basis Administration experience and 15 years of full-time education, and is based in Mumbai.
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis Administration
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications that support business functions. The position demands continuous monitoring, investigation, and collaboration to maintain system stability and performance, often requiring quick thinking and adaptability to address complex challenges in a fast-paced environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system reliability and optimize performance through effective team coordination.
- Mentor junior team members to enhance their technical skills and problem-solving capabilities.
- Coordinate cross-functional communication to ensure alignment on project goals and issue resolution.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Basis Administration.
- Experience in system monitoring, troubleshooting, and performance tuning within SAP environments.
- Strong knowledge of database management and operating system fundamentals related to SAP systems.
- Ability to manage system upgrades, patches, and configuration changes effectively.
- Familiarity with backup and recovery procedures to ensure data integrity and availability.
- Skilled in analyzing system logs and diagnosing complex technical issues to provide timely resolutions.
Additional Information:
- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.
- This position is based at our Mumbai office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis Administration
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications that support business functions. The position demands continuous monitoring, investigation, and collaboration to maintain system stability and performance, often requiring quick thinking and adaptability to address complex challenges in a fast-paced environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system reliability and optimize performance through effective team coordination.
- Mentor junior team members to enhance their technical skills and problem-solving capabilities.
- Coordinate cross-functional communication to ensure alignment on project goals and issue resolution.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Basis Administration.
- Experience in system monitoring, troubleshooting, and performance tuning within SAP environments.
- Strong knowledge of database management and operating system fundamentals related to SAP systems.
- Ability to manage system upgrades, patches, and configuration changes effectively.
- Familiarity with backup and recovery procedures to ensure data integrity and availability.
- Skilled in analyzing system logs and diagnosing complex technical issues to provide timely resolutions.
Additional Information:
- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.
- This position is based at our Mumbai office.
- A 15 years full time education is required.
15 years full time education
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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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Accenture Airoli, Mahārāshtra, IND Office
Airoli, India
Accenture Mumbai, Maharashtra, IND Office
Ganpatrao Kadam Marg, off Senapati Bapat Marg, Lower Parel West, Lower Parel, Mumbai, Maharashtra, India, 400013
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