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MassMutual India

Analyst, Operations

Posted 49 Minutes Ago
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In-Office
Hyderabad, Telangana
Entry level
In-Office
Hyderabad, Telangana
Entry level
Process and review new and existing wealth management business paperwork, identify and resolve NIGO cases, review broker-dealer submissions, maintain client data, research operational issues using root-cause analysis, and meet productivity and quality standards.
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Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.  Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business.  We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.

Job Description

Role Summary

As a Wealth Management Specialist, you will process operational transactions and provide customer service support for new and existing wealth management business. The role involves handling new business applications, transfers, maintenance requests, and ensuring accuracy, compliance, and timely execution.

Key Responsibilities

  • Process and review new and existing business paperwork with high accuracy
  • Identify NIGO (Not In Good Order) cases and coordinate resolution with field teams
  • Review broker‑dealer submissions for completeness and compliance
  • Enter and maintain client data in back‑office systems
  • Research and resolve operational issues using root‑cause analysis
  • Meet defined productivity and quality standards

Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!

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